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Software Status:Active

About TEXT2DRIVE

TEXT2DRIVE is a communication platform from TEXT2DRIVE that supports dealership operations. It includes features such as Service Reminders, Video Tools, Multipoint Inspections, and Lease Expiration alerts, so dealers can improve customer engagement and operational efficiency. This AI-powered texting platform helps dealerships manage their communication with clients effectively while promoting timely service updates and reminders. It also enables the sharing of video content for vehicle inspections, improving customer transparency. Key capabilities: Service Reminders Video Tools Multipoint Inspections Lease Expiration Customer Engagement Best for: automotive dealerships that need to improve communication and simplify service reminders.

TEXT2DRIVE Details

Vendor
TEXT2DRIVE
Year Launched
2008
Location
205 W Highland Ave, Milwaukee, Wisconsin 53203, USA
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
USA
Languages
English
Users
Auto dealerships to improve communication, increase revenue, and elevate customer service index (CSI) scores.
Industries Served
Auto Dealerships, Automotive Sales
Tags
Auto Dealer Software, CRM, Communication Automation, Digital Vehicle Inspections, Mobile Bill Payment, Online Service Scheduling.

TEXT2DRIVE's In-App Market Place

Does TEXT2DRIVE have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Increased Efficiency and Revenue: Streamlines communication with customers, reduces manual tasks, and reportedly increases sales and customer satisfaction.
  • Improved Customer Experience: Enables convenient communication via text, sending appointment reminders, and providing repair status updates.
  • Easy to Use: Both staff and customers find the platform user-friendly.
  • Integrates with Existing Systems: Works with various dealership management systems (DMS).
  • Detailed Documentation: Conversations are documented for easy reference.
  • Mobile Friendly: Accessible on both desktop and mobile devices.
  • Upselling Features: Includes features to showcase repair recommendations with photos and facilitate online payments.
  • Limited Features for Large Dealerships: May not be scalable for very large dealerships.
  • Payment Processing Issues: Some users reported problems with the credit card payment system.
  • Limited Customization: May not offer extensive customization options.
  • Technical Issues: A few reviewers mentioned occasional bugs or slow performance.
  • Reduced Personal Touch: Some users felt text-based communication could impersonalize customer interactions.

TEXT2DRIVE's Support Options

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