The Director’s Assistant® Web logo

The Director’s Assistant® Web

by Continental Computers, Inc. · Since 1985
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Active5+ countriesCloud
Quick facts
VendorContinental Computers, Inc.
Year launched1985
StatusActive
Location2524 Alexander Dr, Jonesboro, AR 72401, United States
Countries served5+
Languages1
Integrations5+
Free tier
Free trial
Contact salesYES

About The Director’s Assistant® Web

The Director’s Assistant® Web is a management software from Continental Computers, Inc. designed for funeral home operations. It includes features such as Products Close, Products Open, FundAFamily®, and ArrangeOnline® so funeral homes can efficiently manage their services and improve client interaction. TDAW® has been a reliable solution since 1985, helping funeral professionals simplify their processes. With SmartResults®, it also provides valuable insights for better decision-making. Key capabilities: Products Close Products Open FundAFamily® ArrangeOnline® SmartResults® Best for: funeral home operators that need to manage daily operations and client services effectively.

Continental Computers, Inc. offers a comprehensive funeral home management software suite that has been a pioneer in the deathcare industry since 1985. As the first developer in this space, the company brings decades of experience, making its solutions highly reliable for funeral homes of all sizes. The software provides an extensive range of management tools, including scheduling, financial tracking, process management, and reporting, all accessible through a web-based platform. This accessibility ensures that funeral directors and staff can manage operations anytime, anywhere, which is particularly useful for businesses with multiple locations or those handling international clients. One of the software’s strongest points is its versatility. With specialized modules like The Smart Accountant, The Smart Crematory Manager, and ArrangeOnline, it addresses the unique needs of accounting, crematory operations, cemetery management, and online arrangements. The company’s commitment to continuous upgrades ensures that the software evolves with industry standards, while in-house US-based support guarantees that users have assistance whenever needed. However, the software does present some challenges.

Pros & Cons

What users like
  • +Provides web-accessible software, allowing funeral directors to manage operations from anywhere at any time
  • +Backed by decades of industry experience, ensuring software is tailored to real-world funeral home needs
  • +Supports both cemetery and crematory management, including specialized pet cremation tracking
  • +Family-owned structure ensures personalized customer support and consistent company values
  • +Regular software upgrades keep features relevant and compatible with evolving industry standards
What users flag
  • May be expensive for smaller funeral homes due to comprehensive feature set and premium support
  • Complexity of features can require significant training for new users to fully utilize the software
  • Web-based access may be limited by local internet connectivity issues in some regions
  • Some specialized modules, like pet crematory management, may not be relevant for all users
  • Interface may feel outdated to users accustomed to modern consumer software designs

Features

Key features

Industry-first funeral home management software
Provides comprehensive scheduling, process, and financial management tools for funeral homes
International client support
Trusted by clients worldwide with versatile software solutions
Family-owned business
Privately and majority independently owned and operated
US-based support
Unlimited in-house customer service and support
Generational experience
Developed through decades of industry leadership
Web-accessible software
Access software anytime, anyplace, anywhere
Continuous upgrades
Regularly updated software to meet evolving industry needs

Additional features

The Smart Accountant
Comprehensive accounting and financial management for funeral homes
TDAW
The Director’s Assistant Web: Streamlined director workflow management
FundAFamily
Supports family funding and payment tracking
ArrangeOnline
Facilitates online arrangement planning for clients
SmartResults
Advanced reporting and analytics for funeral operations
The Smart Cemetery Manager
Manage cemetery plots, records, and scheduling
The Smart Crematory Manager
Crematory operations management and tracking
The Pet Crematory Manager
Specialized software for pet cremation management

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

5
Countries served
1
Interface languages
9
Billing currencies

Available in

United StatesCanadaEuropeCentral & South AmericaCaribbean

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇳🇿NZD🇸🇬SGD

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