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The New Flat Rate

by The New Flat Rate · Since 2011
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Active2+ countriesCloud
Quick facts
VendorThe New Flat Rate
Year launched2011
StatusActive
Location404 McGhee Drive, Dalton, GA 30721, US
Countries served2+
Languages1
Integrations28+
Free tier
Free trial
Contact salesYES

About The New Flat Rate

The New Flat Rate is a pricing software from The New Flat Rate that assists service-based businesses in creating transparent and effective pricing models. It provides a comprehensive library of pricing options, customizable templates, and a user-friendly interface so users can efficiently develop and present pricing to clients. This software helps companies standardize their pricing strategies while maintaining flexibility for various services. The platform also allows for easy adjustments based on market conditions or specific business needs. Key capabilities: pricing library customizable templates user-friendly interface client presentation tools integration support Best for: service-based businesses that need effective pricing strategies.

The New Flat Rate is a specialized software solution that fundamentally changes the way home service contractors approach pricing and sales. Unlike traditional flat-rate models that can put pressure on technicians to upsell, The New Flat Rate's innovative menu pricing system empowers the customer by giving them clear choices. This tiered approach, often presented on a tablet, allows customers to select the service level that best fits their budget and needs, leading to higher average ticket values and a more positive service experience. The recent integration of AI into its platform further streamlines this process, enabling contractors to generate accurate, customized proposals in the field with unprecedented speed and efficiency. The software's strength lies in its ability to simplify complex tasks. By providing a clear diagnostic checklist and automating the proposal generation process, it eliminates the need for time-consuming manual calculations and paperwork. This not only frees up technicians to focus on their core skills but also ensures consistency across the entire team, regardless of experience level.

Pros & Cons

What users like
  • +Increases revenue for contractors.
  • +Reduces sales pressure
  • +Great customer support experience
  • +It automates proposals and invoicing
  • +It makes it easier and faster to train new technicians on pricing and sales.
What users flag
  • Lacks extensive compatibility with other CAD software
  • Steep learning curve for new users
  • Pricing is determined through customizable quote

Features

Key features

Menu Pricing System
This is the core feature, which presents customers with a tiered menu of service options (e.g., Bronze, Silver, Gold, Platinum). This removes the pressure to "upsell" and lets customers choose the option that best fits their needs.
AI-Assisted Pricing
The new platform utilizes artificial intelligence to generate accurate, customizable pricing menus in the field, helping to streamline operations and increase revenue.
Diagnostic Checklist Tool
This tool automatically creates proposals and organizes pricing information based on a technician's inspection, eliminating the need for manual invoice development.
Automated Proposals
Based on the diagnostic checklist, the system automatically generates a professional, customized proposal to present to the customer on-site.
Customer Experience Tools
The software is designed to improve customer satisfaction by providing clear, transparent pricing and a no-pressure sales experience, which can lead to higher-value selections and fewer callbacks.

Additional features

Sales Analytics and Reporting
Provides in-the-field analytics and sales reports to help business owners track efficiency and performance.
Customizable Price Books
Users can customize and set their own price points and remove or add specific services.
Pricing Imports
The software allows for simple pricing imports from existing programs.
User Management
The system has features to add and remove users and manage access.
Mobile-Friendly Interface
The application is designed to be used on mobile devices, making it accessible for technicians in the field.
Geolocation
Tracks the location of users for better management and scheduling.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

2
Countries served
1
Interface languages
2
Billing currencies

Available in

United StatesCanada

Interface languages

English

Billing currencies

🇺🇸USD🇨🇦CAD

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