About theGuard
THEGUARD by REALTECH is an IT management solution focused on monitoring, automation, and operational control within enterprise IT landscapes, particularly those built around SAP environments.
theGuard Details
Vendor
Realtech
Year Launched
1994
Location
Paul-Ehrlich-Straße 1, Leimen, Baden-Württemberg 69181, DE
Deployment
cloud, web browser
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, German
Users
IT Administrators, Network Administrators, System Administrators, IT Managers, Network Engineers, Network Analysts, System Engineers, IT Support Specialists, Server Administrators.
Industries Served
Healthcare, Education, Finance, Retail, Government, Technology, Hospitality, Manufacturing, Transportation, Energy
Tags
IT Management
theGuard's In-App Market Place
Does theGuard have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥)
Pros & Cons
- It handles the heavy lifting of SAP transports so your team doesn't have to worry about manual mistakes.
- Having everything from the service desk to network monitoring in one place makes life way easier for IT teams.
- The software is built specifically for SAP, meaning it actually understands the complex quirks of that ecosystem.
- It does a great job of showing how technical server issues actually impact your day-to-day business operations.
- The transition from the old "theGuard!" suite to the "Smart" series shows they are keeping up with modern tech.
- The rebranding from theGuard! to several different names can be pretty confusing for long-time users trying to find products.
- Since the suite is broken into many independent modules, you might end up managing more licenses than you'd like.
- It is very heavily focused on SAP, so it might feel like overkill if your company uses other systems.
- Getting all these powerful automation features set up and running perfectly usually requires a significant amount of time.
- Finding specific documentation for the older legacy "theGuard!" products is getting harder as they push the new versions.
theGuard's Support Options
Email Address
info@realtech.com