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ThinkReservations

by ThinkReservations · Since 2012
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ActiveAvailable globallyCloud
Quick facts
VendorThinkReservations
Year launched2012
StatusActive
LocationThinkReservations 1700 7th Ave Ste 116 PMB 173 Seattle, WA 98101
Countries servedGlobal
Languages1
Integrations21+
Free tierN/A
Free trialN/A
Contact salesYES

About ThinkReservations

ThinkReservations is a hotel management software platform from ThinkReservations designed to assist property owners in managing operations efficiently. It includes a Property Management System, Booking Engine, Channel Manager, and Guest Communications so properties can manage bookings and engage with guests effectively. ThinkReservations simplifies the management of room availability across multiple channels, allows for direct bookings, and improves communication between staff and guests. It is suitable for various accommodation types, providing essential tools for day-to-day operations. Key capabilities: Property Management System Booking Engine Channel Manager Guest Communications Onboarding Services Best for: hotel and property managers that need a comprehensive solution for managing guest reservations and property operations.

ThinkReservations is a cloud-based property management system (PMS) designed to streamline operations for lodging businesses of all sizes, from small bed and breakfasts to larger hotels. Its core strength lies in its ability to centralize various aspects of property management, including reservations, guest communication, channel management, and financial reporting, all within a single, user-friendly platform. The software boasts an intuitive interface that is easy to navigate, even for users with limited technical expertise. The platform is well-organized with clearly labeled menus and icons, making it simple to find the desired functionalities. ThinkReservations offers a comprehensive suite of features, including a robust booking engine that allows guests to easily book reservations directly through your website. This not only increases direct bookings but also provides valuable customer data. The integrated channel manager seamlessly connects your property to major online travel agencies (OTAs) such as Expedia and [Booking.com](http://Booking.com), ensuring consistent rates and availability across all channels and minimizing the risk of overbooking.

Pros & Cons

Pros
  • Excellent customer service with quick responses and helpful support.
  • Easy-to-use interface for both users and guests.
  • Continuous updates and improvements based on customer feedback.
  • Comprehensive reporting features that enhance business management.
  • Customizable booking engine with advanced OTA integration for increased bookings.
Cons
  • Limited synchronization with certain platforms like Glamping Hub.
  • Additional costs for OTA bookings through the system.
  • Lack of advanced customization options for gift certificates.
  • Missing features like repeat guest notations on the calendar and saved report parameters.

Features

Key features

1. Booking Engine

Customizable, mobile-responsive, ADA-compliant tool for increasing direct bookings and upselling.

2. Property Management System

Automates workflows and provides detailed reports to support business decisions.

3. Channel Manager

Real-time synchronization with OTAs like Expedia, Booking.com, and Airbnb to avoid double bookings.

4. 24/7 Support

Knowledgeable, U.S.-based support available via phone, email, or online.

Additional features

1. Direct Connectivity

Integrates with top OTAs (Expedia, Airbnb, etc.).

2. Real-Time Synchronization

Eliminates double bookings.

3. Automatic Rate Adjustments

Adjust pricing based on defined rules.

4. Yield Management

Dynamic pricing based on supply and demand.

5. Historical Data Import

Easy migration for new customers.

6. Training Resources

Includes video tutorials, live webinars, and professional training.

7. Customer Support

Email, phone, and extensive self-service resources.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL

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