ThousandEyes logo

ThousandEyes

by Cisco · Since 2010
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ActiveAvailable globallyCloud
Quick facts
VendorCisco
Year launched2010
StatusActive
Location500 Terry A Francois Blvd San Francisco, CA USA 94158
Countries servedGlobal
Languages6
Integrations19+
Free tier
Free trial
Contact salesYES

About ThousandEyes

ThousandEyes is a network performance monitoring platform from Cisco that enables organizations to assure every digital use across various networks. It provides assurance, advancements, and integrations, so users can gain complete visibility into network performance and improve service delivery. With global vantage points, businesses can monitor their Internet performance from multiple locations, while solution comparison features allow for informed decisions regarding network strategies. ThousandEyes helps identify issues in real time, facilitating faster resolution and improving user use across all digital services. Key capabilities: assurance advancements integrations global vantage points solution comparison Best for: IT teams that need to monitor and troubleshoot network performance effectively.

ThousandEyes is an AI-powered platform that provides issue detection, remediation, and optimization for digital experiences, ensuring seamless performance for both customers and employees. The platform offers visibility across all network layers, including Internet, WAN, SaaS, and application environments, using tools such as Path Visualization, End User Monitoring, and WAN Insights. Its integration ecosystem spans various collaboration, IT service management, and AIOps platforms like Microsoft Teams, Slack, PagerDuty, and Splunk, allowing organizations to streamline workflows, manage alerts, and optimize their network operations. The user interface of ThousandEyes is intuitive and interactive, offering real-time diagnostics with features like Browser-based Real User Monitoring (RUM), path visualizations, and performance insights from multiple vantage points. The platform’s functionalities are supported by AI-driven insights, which enable network teams to automate remediation processes and forecast issues before they arise. Its capability to track and analyze global Internet outages provides businesses with valuable, real-time data on network and application disruptions. A wide range of industries, including financial services, healthcare, retail, and the public sector, benefit from the platform.

Pros & Cons

What users like
  • +End-to-end visibility across the entire digital delivery chain.
  • +AI-powered issue detection and remediation.
  • +Real-time monitoring with global vantage points.
  • +Extensive integrations with popular IT and collaboration tools.
  • +Comprehensive outage tracking through Internet Insights.
What users flag
  • Pricing not publicly listed.
  • Steep learning curve for non-technical users.

Features

Key features

Path Visualization
Provides a topological and correlated view of network paths, helping to identify performance bottlenecks from source to destination.
Internet Insights
AI-powered detection of global outages affecting networks and applications, providing details on scope, source, and impact.
Real User Monitoring (RUM)
Browser-based real user monitoring (RUM) for tracking live application performance.
WAN Insights
Uses statistical models to make recommendations for SD-WAN optimization, predicting potential performance gains.
Forecast-based recommendations
Proactively recommends routing changes to prevent network issues.

Additional features

Network & Application Synthetics
Visualize issues at different network layers to assure application performance.
BGP Monitoring
Monitors Border Gateway Protocol routing and anomalies.
DNS Performance
Tracks DNS resolution times to ensure quick application access.
Application Experience
Ensures smooth user experience by monitoring end-user interaction.
Dynamic Tests
Allows on-demand network tests to diagnose and identify performance issues.
Telemetry Data
Provides real-time network telemetry data from global vantage points for detailed analytics.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
6
Billing currencies

Interface languages

EnglishFrenchGermanSpanishJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇦CAD🇦🇺AUD

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