Tickd logo

Tickd

by Tickd · Since 2020
No reviews yet
ActiveAvailable globallyCloudFree tier
Quick facts
VendorTickd
Year launched2020
StatusActive
LocationHounds Gate, Nottingham, NG1 7AB
Countries servedGlobal
Languages1
Integrations6+
Free tierYES
Free trial
Contact salesYES

About Tickd

Tickd is an automated energy switching software from Tickd that supports brokers and suppliers in managing energy operations. It provides features for customers, energy brokers, and energy suppliers to help simplify processes, improve customer relationships, and facilitate data-driven decision-making. Tickd’s platform includes functionalities for automated switching, customer management, and analytics, enabling users to drive growth and improve service delivery. Additionally, it caters to charities and communities by providing energy solutions that benefit various stakeholders. Key capabilities: automated energy switching customer management analytics broker support supplier integration Best for: energy brokers and suppliers that need to manage customer energy solutions effectively.

Tickd by Tickd is an innovative energy switching platform that redefines how energy brokers, suppliers, charities, and communities approach the energy-switching process. This cloud-based software streamlines the complexities of energy management by automating tasks, reducing manual efforts, and enhancing operational accuracy. Its intuitive interface and customizable features make it accessible to a wide range of users, from large organizations to small community initiatives. Tickd positions itself as a vital tool for navigating the challenges of the energy market, providing solutions that are efficient and transparent. The platform's functionality is built around simplifying the energy-switching process. Features like automated switching and supplier connectivity optimize workflow, saving users time and resources. For energy brokers and suppliers, the tool facilitates live pricing, pre-credit checks, and accurate quote generation, significantly reducing the margin for error. Charities and communities benefit from Tickd’s white-label solutions, which allow them to offer branded platforms tailored to their specific goals. These features ensure that users not only improve efficiency but also enhance the customer experience through reliable and accurate processes.

Pros & Cons

What users like
  • +• Streamlined Operations: Automates manual tasks, saving time and reducing errors.
  • +• Enhanced Customer Experience: Provides a self-service platform for customers to easily switch energy suppliers.
  • +• Increased Efficiency: Improves operational efficiency through automation and streamlined processes.
  • +• Data-Driven Insights: Offers detailed reporting and analytics to inform decision-making.
  • +• Customizable Platform: Allows for tailored solutions to meet specific business needs.
  • +• Strong Partnerships: Collaborates with reputable energy suppliers to offer competitive rates.
  • +• Innovative Technology: Leverages cutting-edge technology to stay ahead of the curve.
What users flag
  • • Dependency on Technology: Relies heavily on technology, which can be susceptible to technical issues.
  • • Initial Setup Costs: May require initial investment in software and training.
  • • Potential for Human Error: While automated, human intervention may still be required, introducing potential for error.
  • • Limited Control Over Supplier Relationships: Relies on third-party suppliers, which can impact customer satisfaction.
  • • Market Fluctuations: Energy markets are volatile, which can affect pricing and customer retention.
  • • Regulatory Changes: Changes in energy regulations can impact the platform's functionality and compliance.

Features

Key features

• Fully Integrated Platform
A comprehensive digital switching solution that streamlines operations.
• Customizable Branding
Tailor the platform to match your brand identity.
• Efficient Customer Onboarding
A smooth self-service switching experience for customers.
• Live Supplier Price Comparison
Access real-time energy prices from multiple suppliers.
• Automated Sales Process
Streamline sales and reduce manual effort.
• Detailed Reporting and Analytics
Gain valuable insights into your business performance.
• White-Label Platform
Customize the platform to your brand and offer a seamless customer experience.
• Access to New Businesses
Connect with a wider customer base through Tickd's network.
• Automated Switching Processes
Reduce manual tasks and improve efficiency.
• Flexible Pricing Options
Display your own price books or leverage Tickd's aggregation services.

Additional features

• Free White-Label Platform
Access a powerful energy switching platform at no cost.
• Generate Revenue
Earn income through customer switching.
• Support Your Cause
Use the generated revenue to fund your organization's mission.
• API Integrations
Seamlessly connect with other systems and tools.
• High Switching Success Rate
A proven track record of successful energy switches.
• Strong Customer Support
Dedicated support team to assist with any questions or issues.
• Data Security
Robust security measures to protect sensitive information.
• Innovative Features
Continuously evolving platform with the latest technology.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Switch Savvy

GBP 300

Switch Pro

GBP 750

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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