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Software Status:Active

About Tickd

Tickd is an automated energy switching software from Tickd that supports brokers and suppliers in managing energy operations. It provides features for customers, energy brokers, and energy suppliers to help simplify processes, improve customer relationships, and facilitate data-driven decision-making. Tickd’s platform includes functionalities for automated switching, customer management, and analytics, enabling users to drive growth and improve service delivery. Additionally, it caters to charities and communities by providing energy solutions that benefit various stakeholders. Key capabilities: automated energy switching customer management analytics broker support supplier integration Best for: energy brokers and suppliers that need to manage customer energy solutions effectively.

Tickd Details

Vendor
Tickd
Year Launched
2020
Location
Hounds Gate, Nottingham, NG1 7AB
Deployment
cloud, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English
Users
Manager, Developer, Tester, Support Analyst.
Industries Served
For Energy Brokers, For Energy Suppliers, For Charities and Communities
Tags
Bug Tracking, Issue Tracking, Project Management, Agile Development, Team Collaboration, Ticketing System

Tickd's In-App Market Place

Does Tickd have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • • Streamlined Operations: Automates manual tasks, saving time and reducing errors.
  • • Enhanced Customer Experience: Provides a self-service platform for customers to easily switch energy suppliers.
  • • Increased Efficiency: Improves operational efficiency through automation and streamlined processes.
  • • Data-Driven Insights: Offers detailed reporting and analytics to inform decision-making.
  • • Customizable Platform: Allows for tailored solutions to meet specific business needs.
  • • Strong Partnerships: Collaborates with reputable energy suppliers to offer competitive rates.
  • • Innovative Technology: Leverages cutting-edge technology to stay ahead of the curve.
  • • Dependency on Technology: Relies heavily on technology, which can be susceptible to technical issues.
  • • Initial Setup Costs: May require initial investment in software and training.
  • • Potential for Human Error: While automated, human intervention may still be required, introducing potential for error.
  • • Limited Control Over Supplier Relationships: Relies on third-party suppliers, which can impact customer satisfaction.
  • • Market Fluctuations: Energy markets are volatile, which can affect pricing and customer retention.
  • • Regulatory Changes: Changes in energy regulations can impact the platform's functionality and compliance.

Tickd's Support Options

Email Address

info@tickd.co.uk

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