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About TicketManager
TicketManager is a ticketing management software from TicketManager that helps organizations manage and track their ticketing needs. It combines ticket inventory management, reporting analytics, and customer support tools so users can efficiently oversee their ticket-related processes. The platform allows for real-time updates on ticket availability and provides detailed insights through its reporting features. Additionally, it supports customized workflows to cater to specific organizational requirements. Key capabilities: ticket inventory management reporting analytics customer support tools real-time updates customized workflows Best for: organizations that need to manage their ticket inventory and track usage effectively.
TicketManager is presented as a comprehensive solution for corporate ticket and event management, focused intensely on transforming hospitality spend into measurable business value. Its core offering provides quick and easy technology to manage, allocate, and track company tickets, ensuring 100% compliance and delivering instant ROI reports, a distinctive feature that sets it apart from simpler ticketing tools. Beyond mere logistics, the platform offers specific functionalities like Loyalty Reward Programs and tools for corporate resale of unused inventory, catering to the needs of major organizations like Dell Technologies and HUB International. The software is designed for simplicity, described as powerful yet simple to use, benefiting both Event Planners and Ticket Administrators. A key technical strength is its seamless integration capabilities, specifically mentioning a robust Salesforce integration that ensures the right clients are invited to the right events, driving efficiency for Sales and Marketing teams. While the specific deployment architecture is not detailed, its service model, integration capabilities, and "All Access Community" strongly suggest a modern Cloud, SaaS, or Web-Based deployment, accessible across various systems.
Pros & Cons
- +Improves efficiency by simplifying ticket distribution to customers and dealers.
- +Centralized system allows easy management of ticket inventory, attendee data, and event information.
- +User-friendly interface makes it simple for employees to purchase, allocate, and track tickets.
- +Saves time by automating ticket processing and attendee communication workflows.
- +Enables collection of detailed attendee information for better reporting and event insights.
- +Provides reliable performance for managing company-wide ticket operations across multiple regions.
- −Interface design may feel outdated compared to newer ticketing platforms.
- −Limited integration capabilities with external CRM or event management tools.
- −No mention of mobile app functionality for on-the-go ticket management.
- −Reporting and analytics tools appear basic with limited customization.
- −Occasional system lags can impact productivity during busy event seasons.
- −Lack of advanced automation or AI-assisted features may reduce scalability for larger enterprises.
Features
Key features
- Ticket Inventory Management
- Centralized platform to manage, allocate, and track corporate ticket inventory for events and sponsorships.
- Salesforce Integration
- Seamlessly integrates with Salesforce to manage guest lists, event invitations, and ROI tracking within CRM.
- ROI & Compliance Reporting
- Provides real-time reports on spending, usage, and return on investment for hospitality and event programs.
- Corporate Resale Marketplace
- Allows organizations to sell unused tickets and recover value through TicketManager’s All Access Marketplace.
- Credentialing & Access Control
- Offers tools for event accreditation, onsite badge printing, and secure guest access management.
- Event & Hospitality Management
- Enables creation, invitations, tracking, and reporting for corporate events and VIP experiences.
- Reporting & Analytics Dashboard
- Consolidates ticket and event performance metrics for actionable insights.
- Ticketmaster Integration
- Connects with Ticketmaster for streamlined ticket distribution and validation.
Additional features
- Ticket Allocation & Transfer
- Simplifies assigning, transferring, and monitoring tickets within the organization.
- Salesforce Native App
- Operates directly within Salesforce for sales and marketing alignment.
- ROI Dashboards
- Provides detailed metrics on event impact and ticket usage.
- Corporate Resale (All Access)
- Offers resale options for unused inventory with automated credit or payment application.
- Box Office Module
- Supports live event operations, including scanning and check-ins.
- Credentialing & Badging
- Manages guest identities, access permissions, and onsite verification.
- Event Planning Tools
- Facilitates invitation design, registration management, and scheduling.
- Payment Gateway Integration
- Supports online payments for resale and event-related transactions.
- Compliance Tracking
- Ensures company ticket use adheres to governance and audit policies.
- VIP & Hospitality Management
- Coordinates premium experiences for high-value guests.
- Analytics Reporting
- Delivers insights across departments—sales, finance, and marketing.
- Integration with Ticketmaster
- Connects directly for mobile and digital ticket management.
- Partner & Venue Support
- Provides tools for sports teams, sponsors, and venues to maximize ROI.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About TicketManager
TicketManager is a ticketing management software from TicketManager that helps organizations manage and track their ticketing needs. It combines ticket inventory management, reporting analytics, and customer support tools so users can efficiently oversee their ticket-related processes. The platform allows for real-time updates on ticket availability and provides detailed insights through its reporting features. Additionally, it supports customized workflows to cater to specific organizational requirements. Key capabilities: ticket inventory management reporting analytics customer support tools real-time updates customized workflows Best for: organizations that need to manage their ticket inventory and track usage effectively.
TicketManager Details
TicketManager's In-App Market Place
Does TicketManager have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN ($), BRL (R$), KRW (₩), CHF (CHF), RUB (₽)
Pros & Cons
- Improves efficiency by simplifying ticket distribution to customers and dealers.
- Centralized system allows easy management of ticket inventory, attendee data, and event information.
- User-friendly interface makes it simple for employees to purchase, allocate, and track tickets.
- Saves time by automating ticket processing and attendee communication workflows.
- Enables collection of detailed attendee information for better reporting and event insights.
- Provides reliable performance for managing company-wide ticket operations across multiple regions.
- Interface design may feel outdated compared to newer ticketing platforms.
- Limited integration capabilities with external CRM or event management tools.
- No mention of mobile app functionality for on-the-go ticket management.
- Reporting and analytics tools appear basic with limited customization.
- Occasional system lags can impact productivity during busy event seasons.
- Lack of advanced automation or AI-assisted features may reduce scalability for larger enterprises.
TicketManager's Support Options
Email Address
info@ticketmanager.comContact
877-423-4868Documentation
https://ticketmanager.com/service-level-agreement/TicketManager's Alternatives
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