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TimeShareWare

by SS&C Technologies · Since 1986
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Active1+ countries
Quick facts
VendorSS&C Technologies
Year launched1986
StatusActive
Location80 Lamberton Road, Windsor, CT 06095, US
Countries served1+
Languages13
Integrations
Free tier
Free trial
Contact sales

About TimeShareWare

TimeShareWare is a time management software from TimeShareWare that supports organizations in effectively managing shared resources. It includes scheduling tools, reporting features, and user access controls so teams can coordinate bookings and maximize resource utilization. The platform allows users to create, view, and modify time slots, ensuring transparency for all participants. Additionally, it facilitates the tracking of usage metrics to inform decision-making. Key capabilities: scheduling tools reporting features user access controls usage tracking resource management Best for: organizations and teams that need to manage shared resources efficiently.

TIMESHAREWARE BY SS&C TECHNOLOGIES is a specialized timeshare management software designed to support developers, operators, and administrators of vacation ownership and timeshare properties. Its primary purpose is to manage the full lifecycle of timeshare operations, including owner records, inventory control, billing, and contract administration. The platform is built to handle the complexity of timeshare structures while providing accurate financial and operational oversight. The user interface of TIMESHAREWARE is professional and data-focused, reflecting its enterprise-level positioning. Dashboards present detailed views of owner accounts, inventory availability, and financial status. Navigation is structured around clearly defined modules such as owner management, accounting, reservations, and reporting. While the interface may appear dense to first-time users, it is logically organized and becomes intuitive with regular use, particularly for experienced timeshare professionals. Functionality within TIMESHAREWARE is extensive and robust. Core features include owner and contract management, inventory and usage tracking, billing and collections, accounting, and detailed regulatory reporting. The software supports complex ownership models, multiple resorts, and varying usage rights, which sets it apart from more general property management systems.

Pros & Cons

What users like
  • +The tiered product structure prevents small resorts from paying for enterprise-level features they don't actually need.
  • +Having sales and property management in one place makes the transition from lead to owner much smoother.
  • +Contactless check-in via Arrive significantly cuts down on front-desk congestion during those busy weekend afternoon rushes.
  • +Being backed by SS&C means the software is stable and has the muscle for deep industry integrations.
  • +The system is flexible enough to handle the weird, complex rules that older timeshare contracts often require.
What users flag
  • The high level of customization in the Enterprise version likely requires a steep learning curve for staff.
  • Smaller operations might find the setup process for such a robust system quite time-consuming and labor-intensive.
  • Relying on custom professional services for development can lead to additional costs beyond the initial software price.
  • Legacy interfaces with older on-premise hardware can sometimes be finicky to maintain compared to modern cloud setups.
  • Navigation across the broad modular ecosystem can feel overwhelming for users who only need basic daily functions.

Features

Key features

Modular Product Tiering
Offers three distinct versions (Enterprise, Professional, and Essentials) to match the specific complexity and scale of different resort operations.
TimeShareWare Arrive
Provides a specialized contactless check-in web application that allows guests to complete registration and payments via their own devices before arrival.
Rules-Based Engine
Features a powerful, flexible engine that automates complex room assignments and property-specific business rules to maximize inventory efficiency.
Centralized Integration Hub
Connects sales, marketing, and property management into a unified system to eliminate data silos between the front-office and back-office.
Advanced API Connectivity
Supplies extensive documentation and API options, specifically in the Enterprise tier, to facilitate seamless data exchange with external legacy systems.
Embedded Payment Handling
Includes built-in credit card processing that supports multiple processors directly within the application for streamlined financial transactions.

Additional features

Contract Generation
Automates the creation of legal documents and contracts for shared-ownership and vacation club sales.
Reservation Management
Handles room availability and booking tracking for single-site or multi-property resort networks.
Owner Services
Manages member profiles, ownership details, and ongoing communication with timeshare owners.
Maintenance Fee Collection
Provides tools for billing, tracking, and collecting recurring maintenance and association fees.
Multi-Tier Architecture
Utilizes a scalable technical structure in the Enterprise version to support high-performance needs for large organizations.
Multi-Currency and Language Support
Enables international resort operations to handle transactions and guest communications in various global formats.
Marketing and Sales Tracking
Integrates lead management and sales performance tracking within the core property management environment.
Cloud-Based Accessibility
Offers web-based access (specifically in Essentials and Arrive) for location-independent resort management.
Inventory Optimization
Uses automated room blocking to ensure the most efficient use of property space and availability.
Exchange Company Integration
Connects with major third-party exchange networks to facilitate member stay trades.
GDS/OTA Brokering
Interfaces with Global Distribution Systems and Online Travel Agencies to manage external rental bookings.
On-Premise Interfaces
Links with local resort systems such as Point of Sale (POS) and PBX phone systems.
Custom Development Services
Offers professional services for tailoring the ecosystem to unique business requirements.
Consulting and Project Management
Provides expert guidance for application implementation and operational evaluations.
Expert Report Creation
Includes tools for generating deep-dive business intelligence and operational reports.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
13
Interface languages
11
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapaneseKoreanRussianArabicTurkish.

Billing currencies

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