About TIMS®
TIMS® is a customizable software platform from Computers Unlimited designed for HME|DME providers to manage their revenue cycle from end-to-end. It combines referral & patient intake, order fulfillment & delivery, and claims processing so providers can efficiently handle their operations. The software supports various features such as TIMS Audiology Software and TIMS Industrial Software, allowing for tailored solutions based on specific business needs. With its comprehensive capabilities, users can ensure accurate billing and effective management of patient information. Key capabilities: referral & patient intake order fulfillment & delivery claims processing revenue cycle management customizable software Best for: HME|DME providers that need effective revenue cycle management solutions.
ChatGPT said: TIMS® by Computers Unlimited is a comprehensive business management solution designed specifically for home medical equipment providers, offering both cloud-hosted and traditional on-premises options. The software excels in automating and unifying complex workflows, ensuring that teams can manage their operations efficiently while maintaining compliance. Its next-generation interface and well-organized structure provide a seamless experience for users, with visual cues and repeatable processes that improve accuracy and reduce errors. By integrating these features, TIMS® helps providers achieve higher productivity, faster claims processing, and an overall happier workforce. One of the software’s key strengths lies in its fully integrated revenue cycle management. From referral and patient intake to order fulfillment, claims processing, and accounts receivable, TIMS® synchronizes data in real time across all functions, including its mobile apps. Staff can handle inbound documents efficiently, follow billing payer rules, and automate follow-ups, giving them more time to focus on patient care. The software also includes business intelligence and financial tools, medical inventory management, optimized delivery routing, and customizable APIs, making it adaptable to a variety of business needs.
Pros & Cons
- Easy to use and intuitive interface that allows quick navigation through all screens
- Highly customizable to fit the workflow needs of different medical practices
- Guarantees privacy and confidentiality of patient information throughout use
- Efficient for tracking daily orders and billing processes accurately
- Simplifies report generation for weekly sales meetings and revenue tracking
- System can be slow with long load times, which impacts efficiency in a fast-paced healthcare environment
- Driver or delivery reports often provide incorrect data, affecting sales quoting accuracy
- Occasionally locks users out of notes, requiring relaunch to regain access
- Add-on features are expensive, making it costly to expand functionality
- Some enhancements are new and untested, potentially causing operational issues
Features
Key features
Streamlines complex tasks and ensures repeatable processes for higher efficiency
Fully integrates referral intake, order fulfillment, claims processing, and accounts receivable in real time
Tracks inbound documents, automates follow-ups, and enforces billing payer rules
Manages delivery routing and order processing to ensure timely and accurate shipments
Optimizes claims submission and compliance for faster reimbursement
Simplifies billing and collections to improve cash flow
Provides analytics and financial tools for better decision-making
Manages recurring patient orders and automated resupply processes
Offers public and custom API integrations for flexible system connectivity
Syncs data across mobile apps for real-time access and updates
Provides implementation, training, and ongoing customer support
Additional features
Organizes tasks and workflow processes to increase team productivity
Streamlines claim submission and compliance management
Efficiently handles order management and delivery logistics
Automates billing according to payer-specific rules and schedules
Tracks and manages necessary documentation for compliance
Optimizes reimbursement processes for faster payments
Manages procurement and receiving of inventory items
Handles vendor payments and expense tracking
Tracks and manages medical supplies and equipment
Provides data insights to drive business decisions
Digitizes and organizes incoming documents for easy access
Comprehensive tools for financial management and reporting
Offers cloud-hosted options for remote access and collaboration
Plans efficient delivery routes to improve timeliness and reduce costs
Supports direct-to-consumer billing processes
Enables integrations with other software and services
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About TIMS®
TIMS® is a customizable software platform from Computers Unlimited designed for HME|DME providers to manage their revenue cycle from end-to-end. It combines referral & patient intake, order fulfillment & delivery, and claims processing so providers can efficiently handle their operations. The software supports various features such as TIMS Audiology Software and TIMS Industrial Software, allowing for tailored solutions based on specific business needs. With its comprehensive capabilities, users can ensure accurate billing and effective management of patient information. Key capabilities: referral & patient intake order fulfillment & delivery claims processing revenue cycle management customizable software Best for: HME|DME providers that need effective revenue cycle management solutions.
TIMS® Details
TIMS®'s In-App Market Place
Does TIMS® have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), CHF (Fr), SEK (kr), NOK (kr), DKK (kr), HKD (HK$)
Pros & Cons
- Easy to use and intuitive interface that allows quick navigation through all screens
- Highly customizable to fit the workflow needs of different medical practices
- Guarantees privacy and confidentiality of patient information throughout use
- Efficient for tracking daily orders and billing processes accurately
- Simplifies report generation for weekly sales meetings and revenue tracking
- System can be slow with long load times, which impacts efficiency in a fast-paced healthcare environment
- Driver or delivery reports often provide incorrect data, affecting sales quoting accuracy
- Occasionally locks users out of notes, requiring relaunch to regain access
- Add-on features are expensive, making it costly to expand functionality
- Some enhancements are new and untested, potentially causing operational issues
TIMS®'s Support Options
Contact
406-255-9500TIMS®'s Alternatives
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