TiVA Call Manager+
About TiVA Call Manager+
TiVA Call Manager+ is a call management software from Texonic Information Systems that supports efficient handling of telecommunication tasks. It provides features such as call routing, voicemail management, and call analytics so users can manage communications effectively. Additionally, TiVA Call Manager+ allows for integration with various CRM systems for improved customer interaction. The software is designed to assist businesses in maintaining clear communication lines and tracking call metrics for performance evaluation. Key capabilities: call routing voicemail management call analytics CRM integration user-friendly interface Best for: businesses that need to manage high volumes of inbound and outbound calls efficiently.
TiVA Call Manager+ is a comprehensive call accounting software designed to help businesses track and manage their communication expenses effectively. One of the standout features of this software is its ability to provide detailed reports on call activity, cost allocation, and trends, allowing users to make informed decisions regarding their telecommunications spending. The user interface of TiVA Call Manager+ is intuitive and user-friendly, making it easy for users to navigate and access the information they need. The design elements are sleek and modern, enhancing the overall user experience and making it a pleasure to use the software on a daily basis. What sets TiVA Call Manager+ apart from its competitors is its robust set of core functionalities. The software allows users to monitor real-time call data, analyze usage patterns, and generate customized reports to suit their specific needs. The innovative aspects of TiVA Call Manager+ include its predictive cost planning feature, which helps businesses forecast their communication expenses accurately. In terms of performance, TiVA Call Manager+ excels in terms of speed, efficiency, and reliability.
Pros & Cons
- +1. Comprehensive Telecom Management: Provides businesses with a full suite of tools for managing telecom costs, call tracking, and usage analysis.
- +2. Real-time Data Access: Offers real-time insights into telecom usage, allowing businesses to proactively manage their telecom expenses.
- +3. Customizable Reporting: Flexible report customization, helping businesses tailor reports to their specific needs.
- +4. Cost Optimization Features: Helps businesses reduce telecom expenses by identifying inefficiencies and cost-saving opportunities.
- +5. Multi-location Support: Ideal for businesses with distributed locations, as it centralizes telecom data and allows for easier management across sites.
- −1. Complex Setup: Initial setup and configuration of the system may be complex for larger organizations or those with multiple telecom providers.
- −2. Learning Curve: New users may experience a learning curve when navigating the platform, especially due to its advanced features.
- −3. Pricing Transparency: Pricing details may not be fully available on the website, requiring potential customers to contact SAPRO Solutions for more information.
- −4. Limited International Support: While the software likely serves global markets, it may be more tailored to specific regions such as North America.
- −5. Advanced Features May Not Be Necessary for Smaller Businesses: Smaller businesses with minimal telecom needs may find the comprehensive features of TiVA Call Manager+ more than what they require.
Features
Key features
- •
- o Call Tracking and Monitoring
- Provides detailed call tracking and usage statistics, including call duration, time of day, call destination, and associated costs.
- o Cost Allocation and Reporting
- Helps businesses allocate telecom expenses across departments or cost centers, with customizable reports to analyze usage patterns and cost distribution.
- o Real-time Monitoring
- Enables real-time tracking of telecom usage, giving businesses immediate insight into call data and usage trends.
- o Customizable Billing and Invoicing
- Offers flexible billing solutions and integrates with telecom providers to provide accurate invoicing based on call data.
- o Multi-location Support
- Supports businesses with multiple locations or branches, consolidating call data and telecom expenses into one central platform.
- o Detailed Call Reports
- Generates comprehensive reports detailing call records, costs, and usage patterns, which can be customized based on user needs.
- o Telecom Cost Optimization
- Identifies areas where businesses can reduce telecom costs, improve efficiency, and avoid overuse of telecom resources.
- o Integrated Analytics
- Offers analytics tools for businesses to evaluate usage trends, identify inefficiencies, and implement cost-saving strategies.
Additional features
- o Call Detail Record (CDR) Management
- Tracks and manages call data in real-time, including cost per call and cost per user.
- o Usage Alerts
- Sends alerts when specific thresholds are exceeded, ensuring businesses can monitor telecom usage and costs actively.
- o Customizable Thresholds
- Allows businesses to set limits on call durations or costs, helping avoid excessive spending.
- o Multi-provider Integration
- Supports integration with multiple telecom providers, making it easy to consolidate billing data from different services.
- o Data Export
- Offers the ability to export data and reports in various formats (Excel, CSV, PDF), which can be shared or further analyzed.
- o User and Department Tracking
- Tracks individual user and department-level telecom usage, providing granular insights into how telecom resources are being utilized.
- o Cloud-based Hosting
- Likely provides a cloud-based solution, offering scalability and remote access to the platform without the need for on-premise infrastructure.
- o Detailed Cost Analysis
- Provides businesses with the ability to perform a detailed analysis of telecom costs, helping to identify areas of savings and optimize usage.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About TiVA Call Manager+
TiVA Call Manager+ is a call management software from Texonic Information Systems that supports efficient handling of telecommunication tasks. It provides features such as call routing, voicemail management, and call analytics so users can manage communications effectively. Additionally, TiVA Call Manager+ allows for integration with various CRM systems for improved customer interaction. The software is designed to assist businesses in maintaining clear communication lines and tracking call metrics for performance evaluation. Key capabilities: call routing voicemail management call analytics CRM integration user-friendly interface Best for: businesses that need to manage high volumes of inbound and outbound calls efficiently.
TiVA Call Manager+ Details
TiVA Call Manager+'s In-App Market Place
Does TiVA Call Manager+ have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), BRL (R$), MXN (Mex$), RUB (₽), KRW (₩)
Pros & Cons
- 1. Comprehensive Telecom Management: Provides businesses with a full suite of tools for managing telecom costs, call tracking, and usage analysis.
- 2. Real-time Data Access: Offers real-time insights into telecom usage, allowing businesses to proactively manage their telecom expenses.
- 3. Customizable Reporting: Flexible report customization, helping businesses tailor reports to their specific needs.
- 4. Cost Optimization Features: Helps businesses reduce telecom expenses by identifying inefficiencies and cost-saving opportunities.
- 5. Multi-location Support: Ideal for businesses with distributed locations, as it centralizes telecom data and allows for easier management across sites.
- 1. Complex Setup: Initial setup and configuration of the system may be complex for larger organizations or those with multiple telecom providers.
- 2. Learning Curve: New users may experience a learning curve when navigating the platform, especially due to its advanced features.
- 3. Pricing Transparency: Pricing details may not be fully available on the website, requiring potential customers to contact SAPRO Solutions for more information.
- 4. Limited International Support: While the software likely serves global markets, it may be more tailored to specific regions such as North America.
- 5. Advanced Features May Not Be Necessary for Smaller Businesses: Smaller businesses with minimal telecom needs may find the comprehensive features of TiVA Call Manager+ more than what they require.
TiVA Call Manager+'s Support Options
Email Address
info@saprosolutions.comContact
+61 424336740TiVA Call Manager+'s Alternatives
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ICM EUR 9.0
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