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TiVA Call Manager+

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Software Status:Active

About TiVA Call Manager+

TiVA Call Manager+ is a call management software from Texonic Information Systems that supports efficient handling of telecommunication tasks. It provides features such as call routing, voicemail management, and call analytics so users can manage communications effectively. Additionally, TiVA Call Manager+ allows for integration with various CRM systems for improved customer interaction. The software is designed to assist businesses in maintaining clear communication lines and tracking call metrics for performance evaluation. Key capabilities: call routing voicemail management call analytics CRM integration user-friendly interface Best for: businesses that need to manage high volumes of inbound and outbound calls efficiently.

TiVA Call Manager+ Details

Vendor
Texonic Information Systems
Year Launched
1998
Location
DEZiGN INTELLIGENCE PTY LTD Unit 1, 19 Caroline Street, Westmead, NSW 2145, Australia.
Deployment
cloud
Training Options
live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic.
Users
Administrators, IT Managers, Finance Managers, Call Center Supervisors, Customer Support Managers
Industries Served
Hotel, Travel agents, Financial institutions, Suppliers, Educational institutions
Tags
Telecom Expense Management (TEM), Call Accounting, Cost Optimization, Telecom Reporting, Telecom Analytics, Communication Management, Business Telecom Solutions.

TiVA Call Manager+'s In-App Market Place

Does TiVA Call Manager+ have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), BRL (R$), MXN (Mex$), RUB (₽), KRW (₩)

Pros & Cons

  • 1. Comprehensive Telecom Management: Provides businesses with a full suite of tools for managing telecom costs, call tracking, and usage analysis.
  • 2. Real-time Data Access: Offers real-time insights into telecom usage, allowing businesses to proactively manage their telecom expenses.
  • 3. Customizable Reporting: Flexible report customization, helping businesses tailor reports to their specific needs.
  • 4. Cost Optimization Features: Helps businesses reduce telecom expenses by identifying inefficiencies and cost-saving opportunities.
  • 5. Multi-location Support: Ideal for businesses with distributed locations, as it centralizes telecom data and allows for easier management across sites.
  • 1. Complex Setup: Initial setup and configuration of the system may be complex for larger organizations or those with multiple telecom providers.
  • 2. Learning Curve: New users may experience a learning curve when navigating the platform, especially due to its advanced features.
  • 3. Pricing Transparency: Pricing details may not be fully available on the website, requiring potential customers to contact SAPRO Solutions for more information.
  • 4. Limited International Support: While the software likely serves global markets, it may be more tailored to specific regions such as North America.
  • 5. Advanced Features May Not Be Necessary for Smaller Businesses: Smaller businesses with minimal telecom needs may find the comprehensive features of TiVA Call Manager+ more than what they require.

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