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TMS Tickets

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About TMS Tickets

TMS Tickets is a ticket management software from Protected Harbor that helps organizations manage and track their tickets effectively. It provides features such as ticket scheduling, report generation, and user management so that teams can address issues promptly. This software is designed to offer transparency in ticket handling processes and improve communication among team members. TMS Tickets supports various integrations with other tools, allowing for a more cohesive workflow. Key capabilities: ticket tracking report generation user management team collaboration integration support Best for: IT teams that need a reliable solution for managing support tickets efficiently.

TMS Tickets Details

Vendor
Protected Harbor
Year Launched
Location
Transport Management Solutions (TMS) 123 Main Street City, State, Zip Code
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Chinese.
Users
Administrators, Accountants, Dispatchers, Drivers, Billing Specialists, Invoicing Clerks.
Industries Served
Transportation, Logistics, Supply Chain
Tags
Billing, Invoicing, Transport Management Solutions, TMS Tickets

TMS Tickets's In-App Market Place

Does TMS Tickets have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

7

Mini Apps

1. QuickBooks Integration: Sync your TMS Tickets data with QuickBooks for easy invoicing and accounting.

2. Route Optimization: Optimize your delivery routes for maximum efficiency and cost savings.

3. Electronic Proof of Delivery (ePOD): Allow drivers to capture electronic signatures and photos for proof of delivery.

4. Vehicle Maintenance Tracking: Keep track of your fleet's maintenance schedules and performance.

5. Fuel Card Integration: Integrate fuel card data for accurate fuel tracking and cost analysis.

6. Customer Portal: Provide customers with a portal to view their ticket status and history.

7. GPS Tracking: Real-time tracking of your vehicles for improved delivery accuracy and customer service.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN (MX$), NZD (NZ$), CHF (CHF), SGD (S$), HKD (HK$), SEK (kr), NOK (kr), ZAR (R), BRL (R$)

Pros & Cons

  • Streamlines ticket creation and management process
  • Improves accuracy and reduces errors in invoicing
  • Enhances communication and collaboration among team members
  • Provides real-time tracking and reporting of ticket status
  • Increases efficiency and productivity in billing operations
  • Limited customization options for ticket formats
  • No integration with popular accounting software
  • Steep learning curve for new users
  • Inaccurate reporting capabilities
  • Lack of automated reminders for overdue invoices
  • No mobile app for on-the-go invoicing and billing.

TMS Tickets's Support Options

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