About TMT Service Center
TMT Service Center is a fleet shop management software from Trimble that helps manage service center operating costs, provide quality support to customers, and increase profitability for heavy-duty shops. It combines features such as learning center, newsletter, transportation management, asset & fleet maintenance, and routing & improvement so users can efficiently manage their operations. The software supports service centers by simplifying various processes and improving overall workflow. TMT Service Center is designed to assist in the management of both assets and personnel, ensuring that service centers can maintain high levels of service. Key capabilities: learning center newsletter transportation management asset & fleet maintenance routing & improvement Best for: service centers that need to improve operational efficiency and manage customer support effectively.
Trimble's TMT Service Center is a reliable fleet shop management solution, drawing on four decades of transportation industry experience to boost service center profitability. The software is explicitly designed to help businesses gain control over shop operating costs and increase team productivity by streamlining essential shop workflows. This focus on efficiency ensures the delivery of high-quality customer support and contributes to the establishment, tracking, and reporting of key performance indicators, which are vital for achieving significant financial improvements. The solution aims to simplify daily processes to attract and retain skilled employees while also enhancing the business's financial health. TMT Service Center enables users to improve cash flow metrics, minimize inventory expenses through better management, and ultimately increase overall margin performance. Furthermore, the system supports the generation of easy-to-understand customer invoices, adding a crucial layer of professionalism and clarity to the service provided. Crucially, while the benefits are well-detailed, information regarding the software’s specific deployment method is not provided. Pricing is also handled via custom quote rather than being public.
Pros & Cons
- +Improves repair order handling with structured workflows that reduce delays and errors.
- +Enhances productivity through digital shop floor scheduling and technician time tracking.
- +Strengthens cost control by managing parts inventory and minimizing unnecessary purchases.
- +Boosts revenue recovery by identifying warranty-eligible repairs automatically.
- +Provides real-time visibility into shop performance through analytics and dashboards.
- −Users with outdated hardware may experience performance limitations with modern web/mobile tools.
- −Mobile features may depend on reliable connectivity within the shop environment.
- −Workflow customization options may require configuration assistance from support or partners.
- −May require significant onboarding time for teams transitioning from manual shop processes.
Features
Key features
- Repair orders & work order management
- Allows creation, scheduling, tracking, and closing of repair orders to streamline shop operations.
- Preventive maintenance scheduling
- Automates PM schedules to reduce breakdowns and maintain asset reliability.
- Parts inventory & parts room management
- Tracks parts, stock levels, and parts room workflows to control inventory costs.
- Mobile apps for technicians
- Provides TMT Mobile Mechanic and TMT Parts Room for real-time technician access and updates.
- Warranty tracking & recapture
- Identifies and alerts about warranty-eligible components to recover costs.
- Shop floor scheduling & bay management
- Manages technicians, bays, and shop workflows for better productivity.
- Invoicing & billing module
- Generates accurate, easy-to-understand invoices to improve cash flow.
- Analytics & dashboards
- Provides KPI reporting and cost insights for data-driven decision-making.
- Integration capabilities
- Connects with other enterprise systems to sync fleet, parts, and financial data.
Additional features
- Work order lifecycle management
- Covers creation, assignment, execution, and closure of repair orders.
- Preventive maintenance management
- Schedules PM tasks based on mileage, time, or usage.
- Parts inventory control
- Manages stock levels, bin locations, reorder points, and parts issuance.
- Parts room operational tools
- Supports parts checkout, returns, and parts room oversight.
- Mobile technician toolset
- Allows technicians to update jobs, record labor, and access asset details on mobile devices.
- Warranty validation and cost recapture
- Automatically checks components for active warranty coverage.
- Technician time and labor tracking
- Captures labor hours and efficiency metrics.
- Shop floor interactive scheduling
- Visual tools for technician planning, bay assignments, and workflow optimization.
- Invoicing and billing automation
- Converts repair orders into professional invoices with accurate cost details.
- Advanced analytics and reporting
- Delivers insights on costs, performance, and operational KPIs.
- Vendor and purchase order management
- Supports procurement workflows for parts and supplies.
- Mobile inspections and data capture
- Enables inspections from mobile devices for faster documentation.
- On-premise or SaaS deployment options
- Supports cloud, hosted, or on-site environments depending on business needs.
- API and multi-system integrations
- Connects with fleet, telematics, finance, and enterprise systems.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About TMT Service Center
TMT Service Center is a fleet shop management software from Trimble that helps manage service center operating costs, provide quality support to customers, and increase profitability for heavy-duty shops. It combines features such as learning center, newsletter, transportation management, asset & fleet maintenance, and routing & improvement so users can efficiently manage their operations. The software supports service centers by simplifying various processes and improving overall workflow. TMT Service Center is designed to assist in the management of both assets and personnel, ensuring that service centers can maintain high levels of service. Key capabilities: learning center newsletter transportation management asset & fleet maintenance routing & improvement Best for: service centers that need to improve operational efficiency and manage customer support effectively.
TMT Service Center Details
TMT Service Center's In-App Market Place
Does TMT Service Center have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (元), SEK (kr)
Pros & Cons
- Improves repair order handling with structured workflows that reduce delays and errors.
- Enhances productivity through digital shop floor scheduling and technician time tracking.
- Strengthens cost control by managing parts inventory and minimizing unnecessary purchases.
- Boosts revenue recovery by identifying warranty-eligible repairs automatically.
- Provides real-time visibility into shop performance through analytics and dashboards.
- Users with outdated hardware may experience performance limitations with modern web/mobile tools.
- Mobile features may depend on reliable connectivity within the shop environment.
- Workflow customization options may require configuration assistance from support or partners.
- May require significant onboarding time for teams transitioning from manual shop processes.
TMT Service Center's Support Options
Email Address
transportation@trimble.comContact
866-860-2127Community Forums
https://community.trimble.com/homeTMT Service Center's Alternatives
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