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Total Office Manager

by Aptora · Since 1996
No reviews yet
Active1+ countriesCloudOn-premise
Quick facts
VendorAptora
Year launched1996
StatusActive
LocationAptora Corporation 8877 Bourgade Street Suite A Lenexa KS 66219
Countries served1+
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Total Office Manager

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Total Office Manager (TOM) is a comprehensive field service management software designed primarily for contractors and field service companies. It aims to streamline various aspects of business operations, encompassing accounting, payroll, dispatching, job costing, customer relationship management (CRM), and more. While TOM offers a robust set of features, including robust accounting and financial capabilities, strong job costing and dispatching functionalities, and a comprehensive range of customizable reports, it's important to consider some potential drawbacks. The software's interface, while functional, may appear somewhat dated compared to some more modern, cloud-based competitors. This might present a steeper learning curve for new users accustomed to more intuitive and visually appealing designs. Additionally, TOM's primary compatibility with Windows operating systems could limit its accessibility for businesses utilizing other platforms. Furthermore, while TOM offers a good range of features, its integration with third-party applications may be more limited compared to cloud-based solutions that often boast a wider array of integrations. TOM is typically deployed on-premise, meaning it's installed on a company's own servers.

Pros & Cons

Pros
  • Customizable to fit unique business needs.
  • All-in-one solution for scheduling, accounting, and dispatching.
  • Excellent customer support and updates.
  • Robust form builder options for office integration.
  • Flexible and powerful, especially for growing businesses.
Cons
  • Poor spell check functionality even with custom words.
  • Inconsistent and cluttered interface, especially with right-click menus.
  • Slow and confusing software behavior, like the "spinning wheel of death."
  • Migration process can be bumpy, requiring additional planning.
  • Poor mobile integration and discrepancies between desktop and mobile versions.

Features

Key features

1. Complete CRM

Manage customer relationships effectively.

2. Enterprise Accounting

Handles financial operations, payroll, and reporting.

3. Field Operations Management

Job costing, flat rate pricing, and service agreements.

4. Reporting Tools

Customizable reports, live data dashboard.

5. Integrated Solutions

No third-party plugins required.

Additional features

1. Complete CRM for customer relations management.
2. Enterprise-level accounting and payroll management.
3. Dispatching and job assignment tools.
4. Flat rate pricing books for streamlined service pricing.
5. Service agreements management for recurring services.
6. Job costing for accurate project expense tracking.
7. KPIs and dashboards for performance monitoring.
8. Multi-company and DBA (Doing Business As) management.
9. Auto-complete functionality for quick data entry.
10. Zip Code Database for automatic city/state population.
11. Add records on the fly without exiting forms.
12. Smart Lists® for custom data management and lists.
13. User-defined fields for personalized data collection.
14. Customizable reports with detailed analytics.
15. Keyboard-friendly shortcuts for faster navigation.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
8
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD🇨🇦CAD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇯🇵JPY🇨🇭CHF🇲🇽MXN

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