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Totalmobile

by Totalmobile Ltd · Since 1985
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ActiveAvailable globallyCloud
Quick facts
VendorTotalmobile Ltd
Year launched1985
StatusActive
LocationBelfast, Belfast
Countries servedGlobal
Languages23
Integrations1+
Free tier
Free trial
Contact salesYES

About Totalmobile

Totalmobile is a field service management software from Totalmobile Ltd that provides solutions for service providers. It includes job management, scheduling, and real-time reporting so organizations can improve their operational efficiency. Designed for field service excellence, Totalmobile helps teams manage their work effectively and provides tools to support high-quality and sustainable services. The platform is adaptable across multiple industries and focuses on improving the lives of field workers. Key capabilities: job management scheduling real-time reporting mobile access performance analytics Best for: service providers that need effective management of field operations.

Totalmobile is a leading field service management platform designed to optimize how mobile workforces operate. With a focus on “Field First” technology principles, it delivers tools that streamline scheduling, automate workflows, and provide real-time visibility into service delivery. It’s widely used in sectors such as healthcare, utilities, housing, and public services. The platform offers a suite of integrated modules, including dynamic scheduling, mobile workforce apps, compliance tracking, and asset management. Field workers can receive job details, update statuses, capture signatures, and upload photos—all from their mobile devices. Managers benefit from real-time dashboards, route optimization, and performance analytics, enabling better decision-making and resource allocation. Totalmobile’s data lake architecture ensures that all service data is centralized, consistent, and accessible. This supports predictive insights, continuous improvement, and compliance with industry standards.

Pros & Cons

What users like
  • +Real-time monitoring and tracking of field service workers
  • +Efficient scheduling and dispatching of tasks
  • +Paperless work orders and reporting, improving organization and reducing errors
  • +Automated workflows and notifications for improved productivity
  • +Detailed analytics and reporting for better decision-making
  • +Integration capabilities with other systems for seamless data transfer and collaboration
What users flag
  • Limited customization options for reports and forms
  • The mobile app can be unstable, crashing or failing to sync data reliably.
  • Lack of integration with other popular business tools and software
  • Occasional glitches and bugs that can disrupt workflow
  • Offline field operations depend on device capabilities and can be hindered by connectivity issues.

Features

Key features

Dynamic scheduling and dispatching – Assigns jobs based on availability, location, and skillsets.
Mobile workforce apps for field staff – Enables real-time updates, photos, and digital signatures.
Real-time job tracking and status updates – Monitors progress and completion across teams.
Route optimization and travel planning – Reduces travel time and fuel costs.
Compliance and audit trail tools – Ensures regulatory alignment and documentation.
Data lake for centralized service data – Aggregates insights across all service touchpoints.
Performance dashboards and analytics – Visualizes KPIs and operational trends.
Asset and inventory tracking – Monitors equipment usage and availability.
Customer communication and notifications – Sends updates and appointment reminders.

Additional features

Photo and document capture in the field – Records evidence and job completion.
Offline mode for remote areas – Allows work without connectivity and syncs later.
Integration with ERP, CRM, and GIS systems – Connects with enterprise platforms for data flow.
Work order creation and management – Automates job generation and tracking.
Role-based access control – Secures data based on user roles.
Incident and risk reporting – Logs safety issues and hazards.
Time and attendance tracking – Captures work hours and shift data.
Custom workflow automation – Builds task sequences and triggers.
Multi-language support for diverse teams – Adapts to global or multilingual workforces.
Cloud-based deployment with secure access – Enables remote management and scalability.
AI-driven service optimization – Predicts demand and improves resource allocation.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
23
Interface languages
16
Billing currencies

Interface languages

EnglishGermanFrenchSpanishItalianDutchPortugueseSwedishFinnishDanishNorwegianPolishCzechSlovakHungarianRomanianBulgarianRussianTurkishArabicChinese (Simplified)JapaneseKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇨🇭CHF🇸🇪SEK🇳🇿NZD🇳🇴NOK🇲🇽MXN🇸🇬SGD🇭🇰HKD🇰🇷KRW

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