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Towbook Management Software

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Software Status:Active

About Towbook Management Software

Towbook Management Software is a cloud-based platform from Towbook that provides towing and recovery businesses with essential management tools. It includes features such as dispatch management, customer invoicing, and vehicle tracking so businesses can effectively manage their operations. The software supports real-time communication with drivers and integrates with various accounting systems to simplify financial processes. Additionally, Towbook allows for online payments and provides detailed reporting capabilities, which helps in monitoring business performance. Key capabilities: dispatch management customer invoicing vehicle tracking online payments reporting Best for: towing companies that need to manage operations efficiently.

Towbook Management Software Details

Vendor
Towbook
Year Launched
2007
Location
201 N Riverside, Unit E6, Saint Clair, Michigan 48079, US
Deployment
cloud
Training Options
videos, demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese.
Users
Fleet Managers, Towing Company Owners, Dispatchers, Drivers
Industries Served
Towing, Automotive, Transportation
Tags
Fleet Management, Towing

Towbook Management Software's In-App Market Place

Does Towbook Management Software have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Towbook is cloud-based and offers monthly plans with no long-term contract required.
  • Powerful dispatching for different types of calls like motor club, private property, law enforcement, etc.
  • iOS and Android apps let drivers get calls, update job status, attach photos, and do inspections.
  • Towbook supports impound lot features, automates storage-fee calculations, and handles required state letters.
  • Towbook claims to provide round-the-clock customer support.
  • The software can slow down or freeze, especially under heavy use.
  • Support has worsened over time.
  • Limited Offline Functionality because it’s cloud-based, offline or low-connectivity use can be problematic.
  • Handling customer overpayments or credits is difficult.
  • Map in dispatch is basic (uses standard Google Maps) and may lack advanced features like driving miles or more detailed GPS features.

Towbook Management Software's Support Options

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