Track-POD logo

Track-POD

by Track-POD · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorTrack-POD
Year launched2018
StatusActive
LocationGeros Technologijos, Ltd. Šeimyniškių g. 19, 09200 Vilnius, EU
Countries servedGlobal
Languages9
Integrations9+
Free tierN/A
Free trialYES
Contact salesYES

About Track-POD

Track-POD is a delivery management software from Track-POD that helps businesses manage their logistics operations. It combines real-time tracking, route improvement, and electronic proof of delivery to improve delivery efficiency. Users can monitor their shipments live, plan the best routes, and ensure accurate documentation of deliveries. Track-POD is designed to cater to various industries including e-commerce, retail, and logistics. The software allows businesses to reduce delivery costs, increase customer satisfaction, and improve their overall supply chain management. Key capabilities: real-time tracking route improvement electronic proof of delivery reporting and analytics mobile application Best for: logistics companies and businesses that need effective delivery management solutions.

Track-POD is a robust delivery management software designed to streamline logistics operations by offering a comprehensive suite of tools for planning, executing, and monitoring deliveries in real time. Its primary purpose is to provide businesses with a paperless solution for managing last-mile deliveries, capturing proof of delivery (POD), optimizing routes, and improving communication between dispatchers, drivers, and customers. Key features include real-time vehicle tracking, electronic signature capture, customizable delivery notifications, route optimization, and a mobile app for drivers. This end-to-end platform is particularly valuable for companies seeking to improve delivery efficiency, enhance customer satisfaction, and reduce operational costs. The user interface of Track-POD is sleek, well-organized, and highly intuitive, catering to both technical and non-technical users. The dashboard offers a clean layout where dispatchers can easily access essential functions such as route planning, delivery scheduling, and driver management. The drag-and-drop functionality for assigning deliveries and modifying routes makes daily operations straightforward and efficient. The mobile app is equally user-friendly, providing drivers with all necessary delivery details, route directions, and signature collection tools.

Pros & Cons

Pros
  • Easy to Use: Many users find the software intuitive and straightforward for managing deliveries, collections, and routes, with a user-friendly interface for both the web dashboard and the driver app.
  • Effective Delivery Management: Highly beneficial for operations with strong real-time tracking and proof of delivery capabilities that improve efficiency and customer satisfaction.
  • Good Route Optimization: Simplifies plotting and managing routes, reducing time and resources needed for logistics. Offers live route management and an intuitive interface for optimization.
  • Reliable and Stable: Users have reported very little downtime or glitches, indicating a reliable system.
  • Comprehensive Features: Offers a wide range of features for various logistics scenarios, including partial delivery, overdelivery, reasons for rejection, and Cash on Delivery.
  • Real-time Tracking & Updates: Provides valuable real-time tracking of drivers and deliveries, along with timely updates.
Cons
  • Inability to Remove Stops Mid-Route: A significant limitation mentioned is the inability to remove a delivery stop from a route once the driver has commenced their route.
  • Cost of Additional Drivers: Some users express concern about the cost associated with adding more drivers to the system.
  • Occasional Tracking Inaccuracies: Users have reported occasional inaccuracies in driver tracking.
  • Mobile App Battery Drain: The mobile app can potentially drain battery life on devices, which may require keeping phones plugged in.
  • Cluttered Interface with Many Vehicles: The interface can become cluttered and potentially complicate navigation when managing a large number of vehicles.
  • Mobile App Inconsistencies: Differences in capabilities between Android and iOS mobile app versions were mentioned by one user.
  • Poor Customer Support Experience (outdated review): One older review described support as awful, rude, argumentative, and unhelpful, though more recent reviews praise customer service.

Features

Key features

Delivery and Collections Management

Allows businesses to manage both the delivery of goods to customers and the collection of items.

Real-time Proof of Delivery (ePOD)

Provides instant electronic confirmation of delivery, capturing essential data like signatures, photos, geotags, and timestamps. This helps to eliminate paperwork and provides immediate proof.

Automated Scheduling and Route Planning

Automates the process of planning and optimizing driver routes with multiple stops to improve efficiency and reduce delivery times.

Real-time Driver Tracking

Enables monitoring of vehicle locations and driver progress on a map in real time from a central dashboard.

Customer Notifications

Automates sending updates to customers via SMS or email, including ETAs and a tracking link.

Mobile App for Drivers

A user-friendly mobile application for drivers to receive job details, navigate, capture proof of delivery, and work offline.

Additional features

Delivery and Collections Management

Comprehensive system for managing both outbound deliveries and inbound collections.

Real-time Proof of Delivery (ePOD)

Electronic proof of delivery with instant feedback on order status, including quantity and delivery receipt.

All-in-one ePOD App

Mobile app captures geotags, timestamps, photos, signatures (Sign on Glass), and scans packages for delivery confirmation.

Free to start, quick to scale

Offers a free starting point and is designed for easy scaling.

Intuitive app, working offline

The mobile app is easy for new users and functions even without a continuous internet connection, synchronizing data when connectivity is restored.

Digital signature, less paperwork

Captures electronic signatures using Sign on Glass technology to reduce reliance on physical paper.

Track-POD Proof of Delivery App for your Electronic Signature

Highlights the app's capability for capturing electronic signatures.

Fast, accurate, cost-effective, and easily accessible delivery scheduling system

Describes the overall benefits of the software.

Ready-to-use, cloud-based delivery management software

Indicates the deployment model and accessibility.

Eliminates phone calls, emails, and paperwork

Streamlines communication and administrative tasks.

Best ePOD application is available on App Store or Google Play

Availability of the mobile app on major platforms.

Paperless delivery system

Reduces or eliminates the need for physical delivery documents.

Customizable proof of delivery form

Allows tailoring the ePOD form to specific business needs.

POD shipping

Supports the process of obtaining proof of delivery for shipments.

Email delivery confirmation

Sends delivery confirmations to customers via email.

Tracking of parcels, packages, deliveries, collections, and more

Comprehensive tracking capabilities for various types of items and jobs.

Couriers can scan packages before/after loading

Enables load control and ensures correct items are with the correct driver.

Prove your delivery in full faster

Expedites the process of confirming and documenting deliveries.

Get on-time delivery every time

Helps improve punctuality of deliveries.

Send SMS or email notifications with ETA and a driver tracking link

Provides proactive communication to customers about their delivery.

Deliver more orders in less time

Optimizes routes to increase the number of deliveries a driver can make.

Plan and optimize drivers' runs with multiple stops in one click

Simplifies the route creation process.

Generates the fastest routes

Algorithm focuses on creating time-efficient routes.

Track-POD Delivery Management Software for your last mile, log, and tracking

Positions the software for managing the final stage of delivery.

Web dashboard

A web-based interface for managing deliveries, tracking drivers, and allocating jobs.

Map-based scheduling and drag-and-drop

Visual tools for planning and adjusting routes.

Supercharge your transport management

Enhances the overall efficiency of transportation logistics.

Complete toolkit for delivery management with a mobile tracking app

Provides a comprehensive set of tools.

Suitable for companies across dozens of industries

Applicable to a wide range of businesses.

End-to-end delivery scheduling solution

Manages the entire delivery scheduling process.

Advanced route optimization algorithms

Uses sophisticated algorithms for route planning.

Proof of delivery template with notifications

Combines ePOD with automated alerts.

Instant data transfer

Quickly syncs data between the mobile app and the web dashboard.

Automated delivery notes and bills of lading (BOL)

Generates necessary documentation automatically.

Real-time courier tracking

Live monitoring of couriers.

Comprehensive analytics

Provides detailed insights into delivery operations.

Delivery tracking in real time

Tracks vehicle location and on-time delivery performance.

Monitor all your cars on a single map

Centralized view of the entire fleet.

Track the progress of all deliveries in one dashboard

Consolidated monitoring of all ongoing deliveries.

Record actual distance anytime, anywhere

Captures actual travel distance for analysis.

Instant delivery notification

Sends timely notifications about job assignments and delivery status.

Send your jobs and delivery notifications branded with your logo and company name

Allows for white-labeling of communications.

Get instant email updates on your delivery

Provides immediate status updates via email.

Tracking with live ETA for your customers

Shares dynamic ETAs with customers.

Share dynamic ETA with a tracking link by email or SMS

Offers flexible ways to share tracking information.

Import deliveries and collections

Tool for easily adding job data.

API allows you to automatically import and export data in real time

Enables seamless data synchronization with other systems.

Allocate orders and sync with mobile app

Assigns jobs to drivers and updates their mobile app.

App synchronizes all the job details using 4G technology or a Wi-Fi connection

Ensures drivers have the latest information.

Team instantly receives new assignments and updates on their smartphones

Facilitates real-time communication with drivers.

Capture electronic signature & scan barcodes

Mobile app functionality for ePOD and scanning.

Attach pictures of any issues with goods, shipments, or jobs

Allows photo documentation of exceptions.

Scan packages to make sure the right order is delivered to the right client

Verifies cargo accuracy.

App synchronizes all details with our web dashboard in real time

Maintains up-to-date information on the dashboard.

Send notification with PDF confirmation

Emails customers a digital delivery confirmation.

Paperless delivery confirmation template includes customer's signature, geotag, timestamp, and all shipment details

Comprehensive details in the digital confirmation.

Signed proof of delivery works as a delivery note or bill of lading

Digital document serves as official proof.

Automatically create a credit invoice in your ERP or accounting system

Streamlines invoicing by integrating with other systems.

Experience the power of full transparency from pickup to delivery solution

Provides end-to-end visibility for all parties.

Live Status Updates

Empowers customers with real-time shipment tracking and status updates.

Integrate your systems to provide live location data, estimated time of arrival, and any delivery exceptions or delays

Facilitates data sharing for transparency.

Real-Time Delivery Service Rating

Enables customers to rate the delivery service and collect driver-specific feedback.

End-to-End Visibility

Offers customers complete transparency into the journey of their shipment with detailed tracking information, pickup confirmations, and proof-of-delivery.

Completely customizable for your brand

Allows for white-labeling and personalization of the software interface and customer communications.

Fully customized delivery scheduling dashboards and web applications

Provides flexible dashboard views.

Embedding your company logo and deciding on color schemes

Branding options.

100% Custom Dashboard

Allows users to configure their dashboard layout and displayed information.

Branded Live Tracking

Customizes the customer-facing live tracking page with branding elements.

Configurable Shipping Label

Enables customization and creation of shipping labels.

Workflow configurator for shipping labels

Powerful tool for designing shipping labels.

Automate your entire scheduling process

Streamlines the scheduling workflow.

Manage your deliveries and collections

Core functionality for overseeing delivery and collection operations.

Free to get the app on Google Play or download it from App Store

Accessibility of the mobile application.

Track your vehicle's current location

Real-time GPS tracking of vehicles.

Control on-time delivery

Tools to monitor and improve delivery punctuality.

Map-based scheduling and drag-and-drop

Visual interface for route planning.

Instant data transfer

Quick synchronization of information.

Automated delivery notes and bills of lading (BOL)

Creation of digital documentation.

Comprehensive analytics

Provides detailed reports and insights.

Import tool for deliveries and collections

Facilitates adding job data.

Track-POD's API allows you to automatically import and export data in real time

Integration capabilities.

Team instantly receives new assignments and updates on their smartphones via the Track-POD mobile app

Real-time communication with the mobile workforce.

Signed proof of delivery works as a delivery note or bill of lading

Legal and operational function of the digital proof.

Automatically create a credit invoice in your ERP or accounting system

Integration for streamlined billing.

Build trust with your customers

Enhanced transparency leads to increased customer confidence.

Improve their satisfaction

Better communication and visibility contribute to a positive customer experience.

Set your logistics operations up for long-term success

Provides tools for efficient and scalable logistics.

Customize your live tracking page with unique branding and color schemes

Personalization of the customer-facing tracking interface.

Personalize your driver pin color, button colors, text color, and company logo

Detailed branding options for the tracking page.

Choose from various color schemes

Flexibility in customizing the visual appearance.

Take control of your shipping labels

Allows for customization of shipping labels.

Configure and create shipping labels to your exact specifications

Precise control over label design.

Moving you to another way of personalizing the delivery experience

Enhances branding through customizable labels.

Increase your delivery success rate to 100%

A stated goal and benefit of using the software.

Ensure that every package is delivered on time and to the right recipient

A key outcome of using the software.

Don't let delivery mishaps damage your reputation

Helps prevent negative impacts on brand image.

Advanced delivery management software featuring an electronic proof of delivery app

Description of the software's core components.

Mobile solution for real-time driver performance monitoring and delivery confirmation

Highlights the mobile app's capabilities.

Paperless delivery system works as route planning software for arranging multiple deliveries in seconds

Combines paperless operation with fast route planning.

Use our mobile app as a QR/Barcode scanner for load control

Mobile scanning functionality for verifying cargo.

Track-POD's out-of-the-box features include GPS vehicle tracking, Sign on Glass, custom delivery notifications, and electronic proof of delivery (ePOD) template

Lists readily available features.

Capture signatures and take photos to populate your digital delivery note and confirm that the delivery was successful

Details on how ePOD is captured.

Cloud-based delivery system for the last mile automation

Cloud deployment focused on the final delivery stage.

Use all-in-one software to manage your deliveries and routes, to optimize your routes, to make paperless proof of delivery, to track your vehicle in real-time, to send jobs to your drivers

Summary of the software's comprehensive capabilities.

Designed to be as simple as possible so that you do not need to go through the hassles of integrating different systems just to start manage, control, analyze your deliveries and routes

Emphasis on ease of initial use without mandatory integration.

Simply use our web forms to add your orders, routes or import your manifest file (CSV format) into our system

Provides simple methods for data input.

If you wish for more automation, you can always integrate your system with Track-POD via our standart API

Option for more advanced automation through integration.

Perfect tool for almost any type of business where large quantity of the staff works outside office walls

Wide applicability across various industries with mobile workforces.

Drivers or carriers even doesn't need to come to your office to get daily jobs most of the time

Enables remote job dispatch.

They can get routes with orders details simply online and notify tasks and deliveries completion in One-touch

Streamlined workflow for drivers.

No paperwork is needed any longer

Reinforces the paperless aspect.

They can get deliveries to their mobile devices and go to the customers directly from home

Facilitates direct-to-customer routes from drivers' locations.

You don't need to call them to know what's up as you can see all required delivery statuses and other info right on your screen

Reduces the need for constant communication with drivers.

Your staff also can conveniently move from point to point using inbuilt navigation

Provides navigation assistance within the app.

Allow you to decrease your time spent on routine jobs

Saves time on manual tasks.

Time is money

Highlights the economic benefit of time-saving.

Be in full control of what's happening in your business right now

Provides real-time visibility and control.

Get all necessary statistics for business decision making almost real time

Supports data-driven decision making.

Increasing your potential for bigger earnings

Contributes to increased profitability.

Track-POD Achieves SOC 2 Type II Compliance, Elevating Trust and Security

Indicates adherence to security standards.

HIPAA Compliance for Last-Mile Delivery Software

Relevant compliance for healthcare-related deliveries.

Custom Alerts That Elevate Delivery Experience

Allows for personalized customer notifications.

Enhanced client communication with fully customizable SMS and email notifications

Provides flexibility in notification content and branding.

Delivery businesses can now create personalized templates that perfectly align with their brand voice and meet customer needs

Supports branded and tailored customer communications.

Unlimited Route Optimization

Implies no restrictions on the number of routes that can be optimized.

Route & order lookup (in Route Manager app)

Allows searching for specific routes and orders on the mobile app.

Sort routes by driver, status, and date (in Route Manager app)

Filtering options for routes.

Overview of order categories (unscheduled, scheduled, in progress, etc.) (in Route Manager app)

Provides a breakdown of order statuses.

Route Manager Analytics (in Route Manager app)

Mobile access to performance insights.

Total closed routes (in Route Manager app analytics)

Metric for completed routes.

Total completed orders

completed (incl. partially delivered) and failed (in Route Manager app analytics): Metric for delivery outcomes.

Total distance traveled (planned vs actual) (in Route Manager app analytics)

Comparison of planned and actual travel distances.

Total time spent (planned vs actual) (in Route Manager app analytics)

Comparison of planned and actual time spent.

Driver statistics reports

Provides performance data for individual drivers.

Trip summary by routes reports

Summarizes data for specific routes.

Orders overview reports

Provides comprehensive information about orders delivered.

Overview of items reports

Insights into delivered and rejected items.

Cost savings by time or distance reports

Calculates savings from optimized routes.

Customer Web Portal

Allows customers to add orders and track their status.

E-signatures (as POD method)

Capturing electronic signatures.

COD confirmation (as POD method)

Confirmation for Cash on Delivery.

Barcodes and QR scanning (as POD method)

Using scanning for proof of delivery.

Automatic timestamp and geotag capturing

Automatically records time and location for POD.

Digital Vehicle Inspections

Enables drivers to perform vehicle checks and generate reports.

Custom checklists for vehicle inspections

Allows tailoring inspection criteria.

Scheduling mandatory inspections

Setting up required vehicle checks.

Reports and Analytics

Provides comprehensive reports on various aspects of delivery operations.

Driver statistics (in reports)

Data on driver performance.

Trip summary by routes (in reports)

Summary of route performance.

Orders overview (in reports)

Details about delivered orders.

Overview of items (in reports)

Information about items delivered and rejected.

Cost savings by time or distance (in reports)

Analyzes cost savings from optimization.

Vehicle and delivery live-tracking

Real-time monitoring of vehicles and deliveries.

ETA notifications

Sending estimated time of arrival alerts.

Auto dispatching

Automating the assignment of deliveries.

Zapier-powered integrations

Integration capabilities through Zapier.

Cutting-edge routing functionality

Advanced routing capabilities.

Dynamic, multi-day, and multi-depot routing

Supports complex routing scenarios.

Easily replan and adjust routes on the go

Flexibility in modifying routes during the day.

Consideration for various factors like traffic, weather conditions, road blocks, etc. (in dynamic routing)

External factors influencing dynamic route adjustments.

Various methods of ensuring customer satisfaction

Multiple features aimed at improving the customer experience.

Sending real-time SMS and/or email notifications from every stage of the delivery process

Detailed and timely customer updates.

Real-time ETA notifications (with updated recalculations)

Providing accurate and dynamic ETAs to customers.

Live tracking of each order

Allows customers to see the progress of their specific order.

Numerous customisable operational parameters

Flexibility in setting up rules and preferences.

Assigning more challenging routes to the most skilled agents

Matching drivers to route complexity.

Automating vehicle load optimization

Ensures efficient use of vehicle capacity.

Vast number of POD collection methods

Offers a wide array of options for capturing proof of delivery.

Failed delivery workflows

Provides procedures for handling unsuccessful deliveries.

Seamless driver app optimized for all operating systems

Ensures a smooth experience for drivers on different devices.

Live chat with dispatchers and customers (in driver app)

Enables direct communication.

One-click dials (in driver app)

Easy calling of customers or dispatchers.

Navigation (in driver app)

Provides turn-by-turn directions.

Task overview and management (in driver app)

Allows drivers to see and manage their assigned jobs.

Unlimited routes

No limit on the number of routes that can be created.

Dynamic tracking

Real-time and flexible tracking.

Multi-depot management

Handling routes originating from multiple locations.

Edit and move stops (flexibility)

Allows for modifications to routes.

Import stops

Adding delivery locations.

Vehicle type customization

Configuring different vehicle types and their capacities.

Marketplace (for add-ons)

Suggests an ecosystem for extending functionality.

Email and chat support

Available support channels.

Add and visualize destinations

Inputting and viewing delivery locations on a map.

Plan routes using an interactive map

Visual route planning interface.

Provide voice-guided navigation

Turn-by-turn voice directions for drivers.

Send customer email notifications

Communicating with customers via email.

Capture proof of delivery or service

General capability for obtaining POD.

Customer Profiles

Managing information about customers.

Dispatcher Notes

Adding notes for dispatchers.

Drag & Drop Scheduling

Visual scheduling using drag and drop.

Easily Import Orders

Simple process for bringing in order data.

Map-Based Route Plan View

Viewing routes on a map.

Plan Optimized Routes in Minutes

Speed of route generation.

Capture Photos and Signatures as Proof of Delivery

Specific methods for capturing POD.

Live Chat Support

Real-time chat assistance.

Photo POD

Using photos as proof of delivery.

End-of-day reports

Summaries of daily activities.

API integrations

Capabilities for integrating with other systems.

Unlimited Proof Of Delivery

No restriction on the number of PODs captured.

Up to 1.5K, 3K, 5K Orders per month (in pricing tiers)

Different volume limits based on subscription.

Web Manager access (in pricing tiers)

Number of users with access to the web dashboard.

Optimization 24 stops per route / unlimited stops (in pricing tiers)

Route complexity limits based on subscription.

Priority Support by Email (in pricing tiers)

Higher level of email support.

Automated Route Planning

System automatically plans routes.

Advanced Routing + Fleet Optimization (in pricing tiers)

More sophisticated routing and fleet management features.

Map Zones

Feature for defining and managing delivery zones on a map.

Customizable Dashboard

Allows users to personalize their dashboard view.

Plan vs Actual analytics

Comparison of planned versus actual performance metrics.

Customizable Driver Performance Dashboard

Tailoring the dashboard to show specific driver data.

Customer feedback collection

Gathering feedback from customers about their delivery experience.

Export Customer Feedback to Excel

Ability to export feedback data for analysis.

Delivery Instructions and Notes (in feedback)

Capturing specific delivery instructions and post-delivery notes.

Fleet capacity utilized analytics

Analyzing how efficiently vehicle capacity is used.

Reports (various types)

Access to different reports like Driver Statistics, Overview of Items, etc.

Deleted Orders Report

Provides a record of deleted orders for auditing.

Vehicle Restriction Code Feature

Allows specifying vehicle requirements for specific locations or orders.

Dynamic departure time

Adjusts route start times based on time windows.

Priority orders

Allows assigning priority to certain orders for scheduling.

Dynamic ETA

ETAs that update in real time based on driver progress and traffic.

Order transfer

Ability to transfer orders between drivers.

Geofencing

Defining geographical boundaries for various purposes.

Route Management & Navigation (in driver app)

Core routing and navigation functions in the mobile app.

Cash on Delivery (COD)

Managing cash payments upon delivery.

Vehicle check (in driver app)

Drivers can perform vehicle inspections using the app.

Unlimited Proof Of Delivery

No limit on the number of proofs of delivery.

Up to 1.5K Orders per month, etc. (pricing tiers)

Different volume limits based on plan.

1 Web Manager, etc. (pricing tiers)

Number of users with web dashboard access.

Optimization 24 stops per route / unlimited stops (pricing tiers)

Limits on the number of stops per route based on the plan.

Integration via API (pricing tiers)

API access varies by plan.

Automated Route Planning (pricing tiers)

Availability of automated route planning based on the plan.

Live Tracking + SMS (pricing tiers)

Live tracking with SMS notifications included in certain plans.

Powerful Analysis Tool + Reports (pricing tiers)

Access to advanced analytics and reporting based on the plan.

Map-Based Planning Tool (pricing tiers)

Availability of the map-based planning tool.

Priority Support by Email (pricing tiers)

Higher priority for email support in certain plans.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Advanced
USD 49/mo
billed monthly
Advanced Plus
USD 69/mo
billed monthly
Ultimate
USD 89/mo
billed monthly

Countries & Languages

Global
Countries served
9
Interface languages
1
Billing currencies

Interface languages

EnglishGermanFrenchSpanishPortugueseDutchPolishLithuanianRussian

Billing currencies

🇺🇸USD

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