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About Traverse

Traverse is a case management software from Northwoods Consulting Partners designed for health and human services agencies. It combines casework and client support, admin and document support, and a customer portal so caseworkers can manage their tasks efficiently from anywhere. Traverse aims to reduce administrative workload and simplify case file management within a secure platform. The software includes a Trust Center for secure data handling and features a user-friendly interface that allows caseworkers to communicate effectively with clients and colleagues. Key capabilities: Casework & Client Support Admin & Document Support Customer Portal Trust Center Secure Access Best for: health and human services professionals that need a centralized solution for case management and documentation tasks.

Traverse Details

Vendor
Northwoods Consulting Partners
Year Launched
1999
Location
Northwoods Consulting Partners Inc. 5200 Rings Road Dublin, OH 43017
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
State and county human services agencies.
Industries Served
Legal: Law firms, corporate legal departments, and government legal agencies, Government: Regulatory bodies, investigative agencies, and government departments, Healthcare: Hospitals, clinics, and insurance providers for managing patient records and claims, Financial Services: Banks, insurance companies, and financial institutions for compliance and case management
Tags
Human Services, Social Services, Child Welfare, Adult & Aging, Economic Assistance, Child Support, Case Discovery, Mobility, Content Management, Document Management, Client Flow Management, Business Process Improvement, IT Service Delivery, IT Modernization, and Next-Generation Technology

Traverse's In-App Market Place

Does Traverse have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

39

Mini Apps

Adult & Aging

Including adult protective services

developmental disabilities

home and community-based care

long-term care

mental health

guardianship

and in-home supportive services.

Child Support

Including intake

establishment

engagement

collection & distribution

family investment

family support

locate

paternity establishment

and interstate.

Child Welfare

Including child protective services

investigation

intake

assessment

ongoing

case management

foster care

kinship

adoption

children’s mental health

and children’s behavioral health.

Economic Assistance

Including Medicaid

Supplemental Nutrition Assistance Program (SNAP)

Temporary Assistance for Needy Families (TANF)

cash assistance

child care assistance

workforce

energy

and LIHEAP.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Efficient Case Management: Traverse digitizes case files, empowering caseworkers to work effectively.
  • Mobile Access: Field workers can access critical information on the go.
  • Data Discovery: Automated analysis surfaces essential case content.
  • Data Integration: Seamlessly imports data from external systems like Connections.
  • Customization: Allows for creation of custom forms to fit specific needs.
  • Workflow Automation: Offers established workflows for efficient case management.
  • Time-Saving Features: Automatic timeline generation and searchable content/case notes improve efficiency.
  • Learning Curve: Requires initial investment of time to master the system.
  • Minor Usability Issues: Some users identified small areas for improvement in the user interface.

Traverse's Support Options

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