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Software Status:Active

About Tray

Tray is a workflow automation platform from Vendsy that supports businesses in managing repetitive tasks efficiently. It provides integration capabilities, customizable workflows, and real-time analytics so teams can decrease manual effort and increase productivity. Users can create tailored automation processes that connect various applications and services, which helps save time and minimize errors. Tray simplifies complex workflows with its user-friendly interface, allowing users to focus on strategic objectives rather than routine tasks. Key capabilities: integration with popular applications customizable workflow design real-time data processing user-friendly interface advanced analytics Best for: businesses that need to automate workflows and improve operational efficiency.

Tray Details

Vendor
Vendsy
Year Launched
2013
Location
495 Brickell Avenue, Unit #905, Miami FL 33131
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries.
Languages
English
Users
Manager, Cashier, Server, Customer, Administrator, Vendor, Salesperson, Employee
Industries Served
hospitality industry, restaurants, hotels, entertainment centers
Tags
POS, hospitality, restaurant management, cloud-based, mobile ordering, table-side payment, enterprise POS.

Tray's In-App Market Place

Does Tray have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • • Ease of use: Many reviewers find the system to be user-friendly and easy to train employees on.
  • • Customer service: Some reviewers praise the responsiveness and helpfulness of Tray's customer service team.
  • • Features: Some reviewers find the feature set to be adequate for their needs.
  • • Value for money: A few reviewers feel that Tray offers good value for the price.
  • • Hardware compatibility: Works on a variety of Android devices, including the ability to replace Windows with Android on existing equipment.
  • • Offline mode: Can function even without an internet connection.
  • • Integrations: Integrates with various third-party applications.
  • • Limited payment options: Some reviewers mention that Tray has limited payment processing options.
  • • Complex configuration: A reviewer mentions that configuration requires some technical knowledge.
  • • Slow cache updates: A reviewer mentions that the system can take a long time to update cache.
  • • Customer service: A reviewer mentions experiencing poor customer service, including a lack of responsiveness and technical support.
  • • Technical problems: A reviewer mentions experiencing chronic technical problems that were not resolved by support.
  • • High cost: A reviewer suggests that Tray is expensive compared to other options.
  • • Not ideal for e-commerce: A reviewer mentions that Tray is not a good platform for e-commerce businesses, particularly due to limitations in data analysis and integration with Google Analytics 4.

Tray's Support Options

Email Address

support@tray.com

Contact

8448738729

Chatbot

Available

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