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Triaster

by Triaster Limited · Since 1994
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Active1+ countriesCloudOn-premise
Quick facts
VendorTriaster Limited
Year launched1994
StatusActive
LocationThames Wing Office 2, Howbery Business Park, Wallingford, Oxfordshire, OX10 8BA
Countries served1+
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Triaster

Triaster Process Library is a process management software from Triaster Limited that helps organizations document and share operational procedures. It provides a comprehensive Process Library, implementation support, and an accessible partner directory so teams can quickly access and utilize standardized processes. This tool enables businesses to ensure consistency in operations while facilitating easy collaboration among team members. The Triaster Process Library allows for effective management of processes while also offering capabilities for site search to improve navigation. Key capabilities: Process Library Implementation Partner Directory Site Search Collaboration Tools Best for: organizations seeking to document and share processes efficiently.

Triaster appears to be a suite of software solutions designed to assist businesses in improving their processes and operations. It offers a range of tools, including a Process Library for business process management, Ask The Crowd for gathering customer and colleague feedback, and MyTime for managing flexi-time and absences. The website also mentions "Something Bespoke," suggesting they may offer custom software development services. While the website emphasizes a customer-centric approach and highlights positive testimonials, it lacks crucial details that would enable a thorough evaluation. Information on the user interface, specific functionalities is notably absent. This makes it difficult to assess the user-friendliness, performance, and integration capabilities of the software. Furthermore, the lack of pricing information hinders any evaluation of value for money. Without knowing the cost associated with each solution or the possibility of tiered pricing based on features or user numbers, it's impossible to determine if Triaster represents a financially viable option for businesses.

Pros & Cons

Pros
  • Highly logical and intuitive layout for process mapping, enabling detailed activity documentation.
  • Excellent customer service with quick response times and robust support.
  • Provides a centralized, web-based platform for storing, sharing, and auditing business processes.
  • Enables self-audit and regulatory compliance, as well as integration with broader business improvement initiatives.
Cons
  • Lengthy publishing times, especially with large volumes of maps, and no automatic error notifications for failed publications.
  • Steep learning curve, particularly with server, administrative, and client components during initial setup.
  • Challenges when updates are introduced, requiring more accessible training resources or tutorials.
  • Feedback management from users is somewhat clunky and lacks a direct response mechanism.
  • Occasional difficulties in linking documents to process maps, leading to minor integration issues.

Features

Key features

1. Process Mapping

Drag-and-drop functionality to create process diagrams.

2. Process Library

Centralized repository for all process documentation.

3. Self-Service Flexi-Time and Absence Tracking

Designed for flexible working practices.

4. Process Sharing

Easily share processes with team members.

5. Process Improvement

Tools to analyze and improve business processes.

Additional features

1. Process Mapping

Drag-and-drop functionality to create process diagrams.

2. Process Library

Centralized repository for all process documentation.

3. Self-Service Flexi-Time and Absence Tracking

Designed for flexible working practices.

4. Process Sharing

Easily share processes with team members.

5. Process Improvement

Tools to analyze and improve business processes.

6. Process Control and Governance

Ensures processes are followed correctly.

7. Process Execution

Tools to execute and manage processes.

8. Custom Agile Software Development

Solutions tailored to specific business needs.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
3
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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