Triaster

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Software Status:Active

About Triaster

Triaster Process Library is a process management software from Triaster Limited that helps organizations document and share operational procedures. It provides a comprehensive Process Library, implementation support, and an accessible partner directory so teams can quickly access and utilize standardized processes. This tool enables businesses to ensure consistency in operations while facilitating easy collaboration among team members. The Triaster Process Library allows for effective management of processes while also offering capabilities for site search to improve navigation. Key capabilities: Process Library Implementation Partner Directory Site Search Collaboration Tools Best for: organizations seeking to document and share processes efficiently.

Triaster Details

Vendor

Triaster Limited

Year Launched

1994

Location

Thames Wing Office 2, Howbery Business Park, Wallingford, Oxfordshire, OX10 8BA

Deployment

cloud, on premise, windows, ios, android

Training Options

documentation, videos

Countries Served

All Countries.

Languages

English

Users

Construction, Engineering, Manufacturing, Defence, FE, Customer Service

Industries Served

Construction, Engineering, Manufacturing, Defence, FE, Customer Service, Healthcare, finance

Triaster's In-App Market Place

Does Triaster have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

Pricing Options

Free trial

Free version

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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£)

Pros & Cons

Highly logical and intuitive layout for process mapping, enabling detailed activity documentation.
Excellent customer service with quick response times and robust support.
Provides a centralized, web-based platform for storing, sharing, and auditing business processes.
Enables self-audit and regulatory compliance, as well as integration with broader business improvement initiatives.

Lengthy publishing times, especially with large volumes of maps, and no automatic error notifications for failed publications.
Steep learning curve, particularly with server, administrative, and client components during initial setup.
Challenges when updates are introduced, requiring more accessible training resources or tutorials.
Feedback management from users is somewhat clunky and lacks a direct response mechanism.
Occasional difficulties in linking documents to process maps, leading to minor integration issues.