About True Reply
An enterprise voice technology solution for qualitative research.
True Reply is an enterprise platform for conducting qualitative research at scale using voice AI. It enables brands, market researchers, and healthcare organizations to create and deploy voice-based surveys and feedback tools. The platform supports multiple channels, including Amazon Alexa, Google Assistant, Samsung Bixby, websites, and traditional telephone lines. Key features include customizable experiences, support for 120 languages, and real-time reporting to analyze voice data. The primary use cases are market research, patient-reported outcome studies, and product testing. The company does not publish pricing, requiring potential customers to contact sales. Support is available via a contact form on the website.
Pros & Cons
- Supports a wide range of platforms including popular voice assistants, web, and telephone.
- Offers multilingual support for up to 120 languages, enabling global research.
- Provides specialized solutions for market research, healthcare, and product testing.
- Aims to improve data quality by reducing survey fraud and increasing participant engagement.
- Pricing is not publicly available and requires contacting the sales team.
- No free trial or free tier is mentioned on the website.
- The company does not provide a public documentation site or community forum.
- No direct support email or phone number is listed; contact is via a web form.
Features
Key features
Conduct response-based research using hands-free voice assistant technology to gather insights.
Launch and manage voice apps as Alexa Skills, Google Actions, Samsung Bixby Capsules, and automated telephone apps.
Delivers fully customizable voice experiences for brand-specific research and engagement campaigns.
Supports voice AI conversations in 120 languages across multiple devices and environments, including web and metaverse.
Provides real-time experience management, insights, and reporting to analyze participant feedback.
Additional features
Aims to improve study participation and participant outcomes through an engaging voice interface.
Designed to reduce survey fraud compared to traditional methods.
Enables capturing feedback closer to the point of experience for more authentic insights.
Offers specific applications for collecting patient feedback and patient-reported outcomes.
Can be used for in-home usage tests (iHUTs) and product testing feedback collection.
Pricing
Countries & Languages
Interface languages
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About True Reply
An enterprise voice technology solution for qualitative research.
True Reply Details
True Reply's In-App Market Place
Does True Reply have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Supports a wide range of platforms including popular voice assistants, web, and telephone.
- Offers multilingual support for up to 120 languages, enabling global research.
- Provides specialized solutions for market research, healthcare, and product testing.
- Aims to improve data quality by reducing survey fraud and increasing participant engagement.
- Pricing is not publicly available and requires contacting the sales team.
- No free trial or free tier is mentioned on the website.
- The company does not provide a public documentation site or community forum.
- No direct support email or phone number is listed; contact is via a web form.
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