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Software Status:Active

About trueAct

TrueAct is a compliance management software from trueAct Labs that supports organizations in adhering to regulatory requirements. It provides real-time monitoring, automated reporting, and risk assessment tools so businesses can maintain compliance with minimal manual intervention. The platform helps companies to identify compliance gaps efficiently and generates reports to keep stakeholders informed. Additionally, trueAct integrates with existing systems for data consistency and offers user-friendly dashboards for quick insights. Key capabilities: real-time monitoring automated reporting risk assessment tools integration with existing systems user-friendly dashboards Best for: companies that need effective compliance management solutions.

trueAct Details

Vendor
trueAct - trueAct Labs
Year Launched
Location
Location Address: 160 Spear St San Francisco, CA 94105 United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese
Users
Customer Service Agents, Customer Support Managers, Team Supervisors, Sales Representatives
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Service, trueAct, trueAct Labs

trueAct's In-App Market Place

Does trueAct have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

10

Mini Apps

1. HelpScout: A customer support add-on that integrates seamlessly with trueAct

allowing businesses to manage and respond to customer inquiries efficiently.

2. LiveChat: A real-time chat add-on that enables businesses to engage with website visitors and provide instant support.

3. Zendesk: An add-on that helps businesses track

prioritize

and solve customer support tickets through a centralized platform.

4. Intercom: A customer messaging platform add-on that enables businesses to communicate with customers through targeted messages and chat support.

5. Freshdesk: A customer service software add-on that helps businesses manage customer inquiries

automate responses

and track customer satisfaction.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD ($), AUD ($), CHF (Fr), CNY (¥), SEK (kr), NZD ($), KRW (₩), RUB (₽), INR (₹), BRL (R$), ZAR (R), MXN ($)

Pros & Cons

  • Enhanced customer communication through personalized messages and automated workflows
  • Improved customer satisfaction and loyalty by addressing issues quickly and efficiently
  • Streamlined customer service operations with easy-to-use interface and customizable features
  • Increased efficiency and productivity by automating repetitive tasks and processes
  • Advanced analytics and reporting tools for tracking customer interactions and analyzing performance data
  • Limited integrations with other customer service tools
  • Steep learning curve for new users
  • Lack of advanced reporting and analytics features
  • Occasional bugs and glitches that impact user experience
  • Limited customization options for chatbots and automated responses

trueAct's Support Options

Email Address

support@trueact.com

Chatbot

Available

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