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TrustMate

by TrustMate · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorTrustMate
Year launched2018
StatusActive
LocationTrustMate S.A. Bartoszowicka 3, 51-641 Wroclaw, Poland
Countries servedGlobal
Languages24
Integrations11+
Free tierNO
Free trialYES
Contact salesNO

About TrustMate

TrustMate is an online customer review collection system. It helps businesses collect and display reviews using widgets to build social proof and increase sales.

TrustMate is a customer review management platform designed for e-commerce businesses to enhance social proof and boost sales. The system automates the process of collecting company and product reviews through email invitations. It features a variety of customizable widgets to display customer feedback, ratings, and photos directly on a company's website. A key focus is on SEO, with tools that generate keyword-rich content and structured data to enable Google Stars in search results, thereby increasing organic traffic. TrustMate supports over 20 languages, including review translation, making it suitable for businesses operating in multiple markets. It offers integrations with major e-commerce platforms like Shopify and WooCommerce. Pricing is subscription-based with a 90-day free trial available. Support is offered via phone and email.

Pros & Cons

Pros
  • Automates the collection of both company and product reviews.
  • Offers a wide range of customizable widgets to display reviews and build trust.
  • Focuses on SEO benefits, including generating keyword-rich content and enabling Google Stars.
  • Supports over 20 languages, including review translation for international sellers.
  • Provides a generous 90-day free trial to test the platform's features.
Cons
  • The pricing page only lists one plan, with details for higher tiers not publicly available.
  • No dedicated documentation site or community forum is linked from the main website.

Features

Key features

Automated Review Collection

Automatically sends invitations to customers to collect reviews about the company and products.

Customizable Widgets

Offers a variety of widgets to display reviews, ratings, and customer photos, which can be customized to match brand aesthetics.

SEO Optimization

Generates keyword-rich review content and provides microdata for Google Stars to improve search engine rankings and traffic.

E-commerce Integrations

Provides plug-and-play integrations for popular e-commerce platforms like Shopify, WooCommerce, and PrestaShop.

Multi-language Support

Collects, displays, and translates reviews in over 20 languages to support international sales.

Reporting and Analytics

Delivers automated reports to provide insights from customer reviews.

Additional features

Review Translation

Allows businesses to translate collected user content to enter new markets.

Google My Business Integration

Connects with Google My Business to manage and display reviews.

Social Proof

Leverages customer content and ratings to build brand authority and trust.

API Access

Provides an API for custom integration of reviews into native solutions.

Data Structuring for AI

Structures review data to be cited by language models (LLMs) and AI assistants.

QR/NFC Review Collection

Enables review collection through physical touchpoints using QR codes or NFC tags.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

TrustGO
USD 29/mo
per usage · billed monthly
  • 100 invitations
  • Company reviews
  • Showcasing reviews in widgets
  • Google Stars
  • Integration with e-commerce platforms
  • SEO Rocket
  • Reports

$23/month billed annually

Source: vendor pricing page →
TrustBoost
USD 59/mo
flat rate · billed monthly

$47/month billed monthly

Source: vendor pricing page →
TrustPro
USD 129/mo
flat rate · billed monthly

$103/month billed annually

Source: vendor pricing page →

Countries & Languages

Global
Countries served
24
Interface languages
1
Billing currencies

Interface languages

EnglishPolishItalianRomanianBulgarianBosnianCzechDanishGermanGreekSpanishEstonianFinnishFrenchCroatianHungarianJapaneseLithuanianLatvianDutchNorwegianPortugueseSlovakSlovenian

Billing currencies

🇺🇸USD

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