About Trustpilot
Trustpilot is a review platform from Trustpilot that supports consumer feedback on businesses. It provides a space for users to find, read, and write reviews, so they can make informed decisions. Users can easily find companies they can trust by browsing through various reviews and ratings. Trustpilot includes features for multiple countries such as Österreich, Deutschland, Australia, United Kingdom, and New Zealand, ensuring a broad range of consumer insights across different markets. This platform is valuable for businesses looking to grow by gaining authentic feedback and improving their reputation. Key capabilities: user-generated reviews company rankings multi-country support analytics tools business transparency Best for: consumers and businesses that need to understand customer experiences and improve service quality.
Trustpilot by Trustpilot Limited is a powerful tool designed to help businesses manage their online reputation and gather valuable customer feedback. One of its standout features is its ability to collect and showcase customer reviews, providing an unbiased and transparent platform for businesses to build trust with their customers. The user interface of Trustpilot is clean, intuitive, and easy to navigate. Users can quickly access the tools they need to manage their reviews, respond to customer feedback, and track their overall reputation. The design elements are minimalistic, focusing on functionality and clarity, which enhances the user experience. One of the core functionalities that set Trustpilot apart from its competitors is its integration with Google Seller Ratings, which can boost a business's visibility in search engine results. Additionally, Trustpilot offers advanced analytics tools that provide businesses with valuable insights into customer sentiment and satisfaction. In terms of performance, Trustpilot is known for its speed, efficiency, and reliability. It can handle large datasets with ease, making it ideal for businesses with a high volume of customer feedback to manage.
Pros & Cons
- +Global Reach: Available in multiple languages and countries
- +Comprehensive Features: Offers a wide range of tools for review management
- +Integration Capabilities: Seamlessly integrates with various platforms
- +AI-Powered Tools: Utilizes AI for enhanced review analysis
- −Complexity: Wide range of features may require a learning curve
- −Review Authenticity: Concerns about fake reviews affecting credibility
- −Limited Free Plan: Basic plan offers limited functionalities
- −Support Limitations: No 24/7 live support mentioned
Features
Key features
- Review Collection
- Send automated invitations to customers to collect reviews
- TrustScore
- Aggregate customer ratings into a single score
- Widgets
- Display reviews on websites using customizable widgets
- Analytics Dashboard
- Monitor review performance and customer sentiment
- Social Sharing
- Share positive reviews on social media platforms
- Competitor Analysis
- Compare your reviews and ratings with competitors
Additional features
- Review Monitoring
- Track and manage customer reviews in real-time
- Customer Experience Management
- Gain insights into customer satisfaction and areas for improvement
- Review Requests
- Automate the process of requesting reviews from customers
- Surveys & Feedback
- Collect detailed feedback through surveys
- SEO Management
- Enhance search engine visibility with user-generated content
- Reporting & Statistics
- Generate reports on review metrics and performance
- Real-Time Data
- Access up-to-date information on customer feedback
- Feedback Management
- Organize and respond to customer feedback efficiently
- Complaint Monitoring
- Identify and address customer complaints promptly
- Response Management
- Manage responses to customer reviews
- API Access
- Integrate Trustpilot functionalities into other systems
- Dashboard
- Centralized view of review metrics and performance
- Data Visualization
- Visual representations of review data
- Social Media Integration
- Connect with social platforms for broader reach
- Engagement Tracking
- Monitor customer engagement with reviews
- Alerts/Notifications
- Receive notifications for new reviews or changes
- Performance Metrics
- Measure key performance indicators related to reviews
- Survey/Poll Management
- Create and manage customer surveys
- Campaign Management
- Plan and execute review collection campaigns
- Sentiment Analysis
- Analyze the sentiment of customer reviews
- Third-Party Integrations
- Connect with various third-party applications
- Customizable Reports
- Tailor reports to specific needs
- Text Analysis
- Analyze textual data from reviews
- Customer Database
- Maintain a database of customer information
Pricing
Monthly plans
Plus
USD 339
Countries & Languages
Interface languages
Billing currencies
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About Trustpilot
Trustpilot is a review platform from Trustpilot that supports consumer feedback on businesses. It provides a space for users to find, read, and write reviews, so they can make informed decisions. Users can easily find companies they can trust by browsing through various reviews and ratings. Trustpilot includes features for multiple countries such as Österreich, Deutschland, Australia, United Kingdom, and New Zealand, ensuring a broad range of consumer insights across different markets. This platform is valuable for businesses looking to grow by gaining authentic feedback and improving their reputation. Key capabilities: user-generated reviews company rankings multi-country support analytics tools business transparency Best for: consumers and businesses that need to understand customer experiences and improve service quality.
Trustpilot Details
Trustpilot's In-App Market Place
Does Trustpilot have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
Plus
USD 339
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (CA$), JPY (¥), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), SGD (S$)
Pros & Cons
- Global Reach: Available in multiple languages and countries
- Comprehensive Features: Offers a wide range of tools for review management
- Integration Capabilities: Seamlessly integrates with various platforms
- AI-Powered Tools: Utilizes AI for enhanced review analysis
- Complexity: Wide range of features may require a learning curve
- Review Authenticity: Concerns about fake reviews affecting credibility
- Limited Free Plan: Basic plan offers limited functionalities
- Support Limitations: No 24/7 live support mentioned
Trustpilot's Support Options
Contact
+31 20 299 1600Community Forums
https://www.trustpilot.com/users/connect?signup=TrueChatbot
Available