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Software Status:Active

About Trustpilot

Trustpilot is a review platform from Trustpilot that supports consumer feedback on businesses. It provides a space for users to find, read, and write reviews, so they can make informed decisions. Users can easily find companies they can trust by browsing through various reviews and ratings. Trustpilot includes features for multiple countries such as Österreich, Deutschland, Australia, United Kingdom, and New Zealand, ensuring a broad range of consumer insights across different markets. This platform is valuable for businesses looking to grow by gaining authentic feedback and improving their reputation. Key capabilities: user-generated reviews company rankings multi-country support analytics tools business transparency Best for: consumers and businesses that need to understand customer experiences and improve service quality.

Trustpilot Details

Vendor
Trustpilot
Year Launched
2007
Location
C/O Herikerbergweg 238 Luna ArenA 1101 CM Amsterdam The Netherlands
Deployment
cloud
Training Options
videos
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Dutch, Danish, Swedish, Norwegian, Finnish, Portuguese, Polish, Russian, Chinese (Simplified), Japanese, Korean, Turkish, Arabic, Thai, Indonesian, Vietnamese, Czech, Hungarian, Slovak, Romanian, Greek, Bulgarian, Croatian
Users
Customers, Businesses, Marketers, Customer Experience Managers, Reputation Managers, Review Analysts, Product Managers, Sales Teams, Customer Support Teams.
Industries Served
Healthcare, Education, Finance, Retail, Technology, Hospitality, Automotive
Tags
Customer Experience, Customer Loyalty, Customer Satisfaction, NPS, Reputation Management, Review Management.

Trustpilot's In-App Market Place

Does Trustpilot have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (CA$), JPY (¥), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), SGD (S$)

Pros & Cons

  • Global Reach: Available in multiple languages and countries
  • Comprehensive Features: Offers a wide range of tools for review management
  • Integration Capabilities: Seamlessly integrates with various platforms
  • AI-Powered Tools: Utilizes AI for enhanced review analysis
  • Complexity: Wide range of features may require a learning curve
  • Review Authenticity: Concerns about fake reviews affecting credibility
  • Limited Free Plan: Basic plan offers limited functionalities
  • Support Limitations: No 24/7 live support mentioned

Trustpilot's Support Options

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