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Trustprofile

by Trustprofile B.V. · Since 2019
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ActiveAvailable globallyCloud
Quick facts
VendorTrustprofile B.V.
Year launched2019
StatusActive
LocationMoutlaan 32 7523 MD Enschede The Netherlands
Countries servedGlobal
Languages3
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesNO

About Trustprofile

Trustprofile helps shoppers assess online stores and helps merchants present evidence of trustworthiness. Its profiles combine customer reviews, identity checks, and trust signals, while business tools support review invitations and website widgets. Shoppers can search stores before deciding where to buy.

Trustprofile is an online store trust platform serving both shoppers and ecommerce businesses. Shoppers can search for a store by domain, inspect its public profile, and consider available ratings, reviews, identity information, and trust signals before purchasing. The site also organizes stores by product category and highlights domains that may warrant closer attention. For merchants, Trustprofile provides a business profile that brings several sources of trust information together. Businesses can invite customers to leave reviews, respond to feedback, and display ratings through widgets, banners, or a website sidebar. Available plans differ in monthly invitation allowances and options such as widget customization and multilingual requests. Trustprofile works with several regional trust label organizations, including WebwinkelKeur, Becom, EHI Geprüfter Online-Shop, and eCommerce Hrvatska Trusted Shop. Its standard ecommerce plugins can automate review invitations after orders, while an API and JavaScript tools support tailored connections and on-site displays. These tools can help a merchant make customer feedback easier to find, but a favorable score or visible label should never replace a shopper’s own checks of payment terms, contact details, and return policies.

Pros & Cons

Pros
  • Helps small and medium-sized e-commerce businesses build consumer trust.
  • Provides a trust seal to display on websites.
  • Aggregates customer reviews into a single profile.
  • Supports multiple languages and countries.
Cons
  • The website does not publish pricing information for its business services.
  • No specific integrations with other software platforms are listed.
  • The service appears to be a directory for consumers, with business features less prominently detailed.

Features

Key features

Website widgets

Merchants can display ratings and reviews through configurable widgets, banners, or sidebars, bringing trust information into their own storefront experience.

Customer reviews

Merchants can collect feedback from buyers, reply to reviews, and present customer experiences on their profiles and websites for others to assess.

Store search

Shoppers can look up an ecommerce domain and examine its available trust profile before deciding whether to purchase from that particular store.

Automated invitations

Supported ecommerce integrations can request reviews following purchases, helping businesses collect feedback without sending every customer invitation manually after an order.

Public trust profiles

Store pages bring together available reviews, identity information, and trust signals to give shoppers a consolidated starting point for further checks.

Additional features

Domain lookup

Consumers can search for an online store before ordering and open its available Trustprofile listing. This creates a convenient place to begin checking the store’s reputation, though the information shown should be weighed alongside independent purchasing checks.

Identity verification

Trustprofile lists identity checks among its business profile capabilities. Verification contributes information about a store, while shoppers should still examine the merchant’s policies, payment options, and contact details before deciding whether a transaction meets their needs.

Domain lookup

Consumers can search for an online store before ordering and open its available Trustprofile listing. This creates a convenient place to begin checking the store’s reputation, though the information shown should be weighed alongside independent purchasing checks.

Review collection

Businesses can invite buyers to submit reviews and manage the feedback they receive. Invitation limits vary by plan, making the expected number of monthly requests a practical consideration when selecting a subscription.

Category discovery

The consumer website allows visitors to browse shops by product category. This can help someone discover relevant stores and compare the information displayed on their profiles before visiting a merchant’s website or making a purchase.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
3
Interface languages
—
Billing currencies

Interface languages

EnglishBulgarianCroatian

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