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Software Status:Discontinued

About TrustSpot

TrustSpot is a review management software/platform from TrustSpot that helps ecommerce brands collect and manage customer feedback. It includes Reviews & Ratings, use Surveys, and UGC Tools so brands can effectively engage with customers and build trust. This platform allows businesses to automate the collection of reviews, photos, and videos, providing a comprehensive solution to showcase customer satisfaction. TrustSpot also supports review management and offers display widgets for easy integration with online stores. Key capabilities: Reviews & Ratings use Surveys UGC Tools Review Management Display Widgets Best for: ecommerce brands that need to automate customer feedback and improve social proof.

TrustSpot Details

Vendor
TrustSpot
Year Launched
Location
TrustSpot Headquarters Address: 3751 NW 97th Blvd, Gainesville, FL 32606, USA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Portuguese
Users
B2B eCommerce Platform, Content Marketing Manager, Customer Satisfaction Specialist, Referral Coordinator, Reputation Management Analyst, Review Management Administrator, TrustSpot Administrator
Industries Served
Healthcare, Education, Finance, Retail, E-commerce, Hospitality, Automotive, Real Estate, Technology, Travel & Tourism.
Tags
B2B eCommerce Platform, Content Marketing, Customer Satisfaction, Referral, Reputation Management, Review Management

TrustSpot's In-App Market Place

Does TrustSpot have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), SGD (S$), HKD (HK$), NZD (NZ$), SEK (kr), NOK (kr), DKK (kr), ZAR (R), INR (₹), CNY (¥), AED (AED), BRL (R$), MXN (MX$), TRY (₺)

Pros & Cons

  • Helps increase customer trust and loyalty through reviews and testimonials
  • Improves brand reputation and credibility
  • Boosts SEO rankings through user-generated content
  • Provides valuable insights through customer feedback
  • Helps in acquiring new customers through word-of-mouth marketing strategies
  • Limited customization options for review widgets
  • Pricing may be on the higher end for smaller businesses
  • Integration with certain eCommerce platforms may be limited
  • Some users may find the interface confusing or difficult to navigate
  • Occasional bugs or glitches reported by users, impacting functionality

TrustSpot's Support Options

TrustSpot's Alternatives