TurnOver logo

TurnOver

by SoftLanding Systems, Inc. · Since N/A
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorSoftLanding Systems, Inc.
Year launchedN/A
StatusActive
LocationVose Farm Rd, Peterborough, New Hampshire 03458, US
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About TurnOver

TurnOver is a project management software from SoftLanding Systems, Inc. designed to assist in tracking project tasks and timelines. It provides task management, team collaboration, and progress reporting so teams can effectively manage their projects. TurnOver includes features that allow for real-time updates, file sharing, and customizable dashboards to meet specific project needs. Users can easily assign tasks, monitor deadlines, and generate reports for stakeholders. Key capabilities: task assignment file sharing real-time updates reporting tools customizable dashboards Best for: project managers and teams that need to oversee and coordinate project activities efficiently.

TurnOver by SoftLanding Systems, Inc. is a comprehensive Application Lifecycle Management (ALM) software designed to streamline and unify development activities across various technology teams. Its primary purpose is to manage complex development environments, providing granular control over software change processes. Key features include integrated problem and incident tracking, project management, version control, and application deployment capabilities. TurnOver is optimized for IBM i, web, and multi-platform application changes, ensuring high functionality, reliability, and audit compliance. The user interface of TurnOver is designed with user-friendliness in mind. It offers a mobile-first web interface, a 5250 terminal emulation, and integration with popular Eclipse interfaces such as IBM’s RDi. This flexibility allows users to work in their preferred environment, enhancing productivity. The interface is intuitive, with clear navigation and well-organized menus, making it easy for users to access the various features and functionalities. Unique design elements, such as the ability to switch between different interfaces seamlessly, add to the overall ease of use. TurnOver’s functionality is robust, covering all aspects of application lifecycle management.

Pros & Cons

What users like
  • +1. Integration with corporate ERP: Seamlessly integrates with the corporate ERP system.
  • +2. Streamlined program management: Simplifies the management of programs and associated components.
  • +3. Efficient object promotion: Facilitates the promotion of objects from test and CRP environments to production.
  • +4. Backup and restoration: Creates packages for easy backup and quick restoration of objects.
  • +5. Audit compliance: Provides logging and documentation that meets audit requirements.
What users flag
  • 1. Limited user-friendliness: The interface might not be intuitive for non-IT users, potentially requiring a learning curve.

Features

Key features

1. Effective problem and incident management
Combines a full-service IT helpdesk with browser-based end-user self-service for efficient incident tracking and reporting.
2. Enhanced helpdesk productivity
Increases helpdesk efficiency with root-cause problem determination.
3. Simplified self-service
Provides a convenient way for end users to log and track issues, find answers, and access the knowledge base.
4. Customizable interface
Allows for customization of the browser-based interface to align with corporate standards.
5. Workflow support
Streamlines communication with automatic email notifications at key stages of the incident workflow.
6. Escalation management
Ensures timely resolution of incidents with escalation rules.
7. Time tracking
Tracks time spent on incidents for analysis and billing purposes.
8. Audit compliance
Preserves incident details for historical analysis and to facilitate audits.

Additional features

1. Full-service IT helpdesk
Provides comprehensive support for incident resolution.
2. Browser-based end user self-service
Allows end users to log, track, and find answers to their own issues.
3. Unified knowledge base
Provides easy access to frequently asked questions and answers.
4. Customizable interface
Enables customization of the browser-based interface to match corporate branding.
5. Workflow support
Streamlines communication with automatic email notifications at key stages of the incident workflow.
6. Email messaging
Facilitates communication through email notifications.
7. Service level escalations
Ensures timely resolution of incidents with escalation rules.
8. Time tracking
Tracks time spent on incidents for analysis and billing purposes.
9. Audit compliance
Preserves incident details for historical analysis and to facilitate audits.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
13
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇸🇪SEK🇮🇳INR🇸🇬SGD🇭🇰HKD🇳🇿NZD

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