About Turns
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Turns was born from firsthand experience. The founders didn’t start as tech entrepreneurs looking for a new industry—they started by running a dry cleaning business in India. That hands-on involvement gave them a deep, practical understanding of the challenges laundry operators face every day: manual processes, fragmented tools, and a lack of modern digital infrastructure. This real-world insight became the foundation for Turns—a company built by operators, for operators. At its core, **Turns is a technology company dedicated to modernizing laundromats and dry cleaners**. The team is made up of engineers, designers, and business professionals who believe that essential community services like laundry deserve powerful, easy-to-use software. From point-of-sale systems and inventory tracking to delivery routing and customer engagement, Turns provides a single platform to manage every part of the laundry business. What makes Turns different is the balance of **technology and empathy**. The platform wasn’t created in a vacuum—it was shaped by the lived experience of its creators and refined through constant feedback from business owners.
Pros & Cons
- Ease of Use: Extremely user-friendly, even for staff with basic tech skills
- Cloud-Based Access: Manage your business from anywhere, anytime
- Customer App: Helps generate buzz and attract new customers
- 24/7 Support: Highly responsive and helpful customer service2
- POS Integration: Seamless and intuitive point-of-sale system
- Fleet & Route Management: Simplifies pickup and delivery logistics
- Mobile App Cost: Some users feel the mobile app is expensive
- Missing Features: Lacks certain marketing tools like “Refer and Earn” and advanced promo management
- Logout Issues: Occasional glitches with session management
- Security Concerns: One user expressed worry about internal data access
- Limited Setup Guidance: No reviews yet on ease of initial setup
Features
Key features
Additional features
Handles payments, customer management, and order workflows in one system.
Tracks staff attendance, shifts, payouts, and performance.
Optimizes delivery routes with driver apps and real-time tracking.
Monitors stock levels, vendor spending, and sends restocking alerts.
Provides ready-to-use booking websites with hosting and SEO support.
Offers iOS/Android apps for customer bookings, loyalty, and subscriptions.
Supports card-on-file, pre-pay, refunds, PayRange integration, and cashless transactions.
Automates campaigns with text/email outreach and ROI tracking.
Gives dashboards on revenue, machine usage, staff performance, and operations.
Ensures business operations continue even without internet connectivity.
Supports multiple locations or franchises with centralized management.
Enables fast onboarding, simple deployment, and 24/7 customer assistance.
Pricing
Monthly plans
Countries & Languages
Interface languages
Billing currencies
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About Turns
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Turns Details
Turns's In-App Market Place
Does Turns have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
Accepted Payment Currencies
USD ($)
Pros & Cons
- Ease of Use: Extremely user-friendly, even for staff with basic tech skills
- Cloud-Based Access: Manage your business from anywhere, anytime
- Customer App: Helps generate buzz and attract new customers
- 24/7 Support: Highly responsive and helpful customer service2
- POS Integration: Seamless and intuitive point-of-sale system
- Fleet & Route Management: Simplifies pickup and delivery logistics
- Mobile App Cost: Some users feel the mobile app is expensive
- Missing Features: Lacks certain marketing tools like “Refer and Earn” and advanced promo management
- Logout Issues: Occasional glitches with session management
- Security Concerns: One user expressed worry about internal data access
- Limited Setup Guidance: No reviews yet on ease of initial setup
Turns's Support Options
Email Address
support@turnsapp.comContact
+1-940-290-6490Turns's Alternatives
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