About Turns
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Turns was born from firsthand experience. The founders didn’t start as tech entrepreneurs looking for a new industry—they started by running a dry cleaning business in India. That hands-on involvement gave them a deep, practical understanding of the challenges laundry operators face every day: manual processes, fragmented tools, and a lack of modern digital infrastructure. This real-world insight became the foundation for Turns—a company built by operators, for operators. At its core, **Turns is a technology company dedicated to modernizing laundromats and dry cleaners**. The team is made up of engineers, designers, and business professionals who believe that essential community services like laundry deserve powerful, easy-to-use software. From point-of-sale systems and inventory tracking to delivery routing and customer engagement, Turns provides a single platform to manage every part of the laundry business. What makes Turns different is the balance of **technology and empathy**. The platform wasn’t created in a vacuum—it was shaped by the lived experience of its creators and refined through constant feedback from business owners.
Pros & Cons
- +Ease of Use: Extremely user-friendly, even for staff with basic tech skills
- +Cloud-Based Access: Manage your business from anywhere, anytime
- +Customer App: Helps generate buzz and attract new customers
- +24/7 Support: Highly responsive and helpful customer service2
- +POS Integration: Seamless and intuitive point-of-sale system
- +Fleet & Route Management: Simplifies pickup and delivery logistics
- −Mobile App Cost: Some users feel the mobile app is expensive
- −Missing Features: Lacks certain marketing tools like “Refer and Earn” and advanced promo management
- −Logout Issues: Occasional glitches with session management
- −Security Concerns: One user expressed worry about internal data access
- −Limited Setup Guidance: No reviews yet on ease of initial setup
Features
Key features
- POS System – Touchscreen checkout, barcode scanning, cash drawer integration
- Customer App – Branded mobile app for booking, payments, and notifications
- Fleet Management – Route creation, driver tracking, delivery coordination
- AI Insights – Revenue, staff efficiency, and performance dashboards
- DoorDash Integration – Enable pickup/delivery with no upfront cost
- Marketing Tools – SMS/email campaigns, review prompts, loyalty programs
Additional features
- Point of Sale (POS)
- Handles payments, customer management, and order workflows in one system.
- Employee Management
- Tracks staff attendance, shifts, payouts, and performance.
- Route & Delivery Management
- Optimizes delivery routes with driver apps and real-time tracking.
- Inventory Management
- Monitors stock levels, vendor spending, and sends restocking alerts.
- Branded Websites
- Provides ready-to-use booking websites with hosting and SEO support.
- Branded Customer Apps
- Offers iOS/Android apps for customer bookings, loyalty, and subscriptions.
- Payments
- Supports card-on-file, pre-pay, refunds, PayRange integration, and cashless transactions.
- AI Marketing
- Automates campaigns with text/email outreach and ROI tracking.
- Reporting & Analytics
- Gives dashboards on revenue, machine usage, staff performance, and operations.
- Offline Capability
- Ensures business operations continue even without internet connectivity.
- Scalability
- Supports multiple locations or franchises with centralized management.
- Quick Setup & Support
- Enables fast onboarding, simple deployment, and 24/7 customer assistance.
Pricing
Monthly plans
Essential
USD 199
Professional
USD 299
Growth
USD 399
Countries & Languages
Interface languages
Billing currencies
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About Turns
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Turns Details
Turns's In-App Market Place
Does Turns have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
Essential
USD 199
Professional
USD 299
Growth
USD 399
Accepted Payment Currencies
USD ($)
Pros & Cons
- Ease of Use: Extremely user-friendly, even for staff with basic tech skills
- Cloud-Based Access: Manage your business from anywhere, anytime
- Customer App: Helps generate buzz and attract new customers
- 24/7 Support: Highly responsive and helpful customer service2
- POS Integration: Seamless and intuitive point-of-sale system
- Fleet & Route Management: Simplifies pickup and delivery logistics
- Mobile App Cost: Some users feel the mobile app is expensive
- Missing Features: Lacks certain marketing tools like “Refer and Earn” and advanced promo management
- Logout Issues: Occasional glitches with session management
- Security Concerns: One user expressed worry about internal data access
- Limited Setup Guidance: No reviews yet on ease of initial setup
Turns's Support Options
Email Address
support@turnsapp.comContact
+1-940-290-6490Turns's Alternatives
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