TXTImpact logo

TXTImpact

by Wire2Air · Since 2002
No reviews yet
Active6+ countriesCloud
Quick facts
VendorWire2Air
Year launched2002
StatusActive
LocationNew York, USA
Countries served6+
Languages1
Integrations9+
Free tierNO
Free trialYES
Contact salesNO

About TXTImpact

TXTImpact is a business texting and SMS marketing platform. It enables businesses to send mass texts, automate messages, and engage audiences via SMS, MMS, RCS, and WhatsApp.

TXTImpact is a comprehensive business messaging platform that has been operating since 2006, offering a suite of tools for SMS marketing and customer communication. The platform supports multiple channels, including SMS, MMS, RCS, and WhatsApp, allowing businesses to manage all their messaging campaigns from a unified dashboard. Key features include mass texting, workflow automation, two-way conversational messaging, and an AI-powered assistant for content creation. It also provides robust integration options with platforms like Salesforce, Zapier, and Mailchimp. The service is web-based and offers a 15-day free trial. Pricing is based on monthly credit packages, with no annual contracts required. Support is available via phone and support tickets. The platform is designed for a wide range of industries, from healthcare to retail, to improve engagement and automate communication.

Pros & Cons

Pros
  • Supports multiple messaging channels including SMS, MMS, RCS, and WhatsApp.
  • Offers a 15-day free trial with no credit card required.
  • Integrates with popular business applications like Salesforce, Zapier, and Mailchimp.
  • No annual contracts are required for pricing plans.
Cons
  • Pricing is based on a credit system, which can be complex to estimate for varied usage.
  • Registration is required for 10DLC numbers in the US, which involves additional fees.
  • Live chat support is not available on the website.

Features

Key features

Multichannel Messaging

Send messages across SMS, MMS, RCS, and WhatsApp from a single platform.

Mass Texting Service

Broadcast personalized bulk messages to large groups of contacts.

SMS Automation

Create automated drip campaigns, reminders, follow-ups, and autoresponders based on triggers or schedules.

Two-way Messaging

Engage in real-time conversations with customers using features like landline texting and shared inboxes.

AI Assist

Generate campaign messages by describing the content, tone, and language.

API Integration

Integrate messaging capabilities into other applications, CRMs, or business tools using a RESTful API.

Analytics and Reporting

Track conversions, delivery rates, opt-outs, and campaign performance in real-time.

Additional features

SMS and MMS Polling/Surveys

Run interactive polls and collect feedback from customers via text.

Landline Texting

Enable texting capabilities for existing business landline numbers.

Email to Text / Text to Email

Send and receive text messages directly from an email client.

Outlook Texting Service

Integrate SMS functionality directly within Microsoft Outlook.

Contact Management

Import contacts from CSV/Excel and manage subscriber lists.

Message Scheduling

Plan and schedule text message campaigns to be sent at a future date and time.

Link Tracking

Use trackable short links in messages to monitor click-through rates.

Mobile Coupons

Distribute unique digital coupons to customers via text message.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter
USD 29/mo
flat rate · billed monthly
Source: vendor pricing page →
Growth
USD 49/mo
flat rate · billed monthly
Source: vendor pricing page →
Professional
USD 99/mo
flat rate · billed monthly
Source: vendor pricing page →
Business
USD 299/mo
flat rate · billed monthly
Source: vendor pricing page →
Bronze
USD 625/mo
flat rate · billed monthly
Source: vendor pricing page →
Silver
USD 1,100/mo
flat rate · billed monthly
Source: vendor pricing page →

Countries & Languages

6
Countries served
1
Interface languages
1
Billing currencies

Available in

United StatesCanadaUnited KingdomAustraliaMexicoBrazil

Interface languages

English

Billing currencies

🇺🇸USD

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