About TxtSync
TxtSync is a business messaging platform for sending and receiving SMS text messages. It offers two-way conversations, bulk SMS campaigns, and reporting. The platform integrates with Microsoft Dynamics 365, Microsoft PowerApps, and Zapier.
TxtSync is a cloud-based SMS messaging platform designed for businesses to communicate with customers and staff. It provides tools for two-way SMS conversations, bulk marketing campaigns, and contact management. A key focus of the product is its deep integration with the Microsoft ecosystem, offering a native solution for Microsoft Dynamics 365 that allows users to send, receive, and automate SMS messaging directly within their CRM. The platform also supports integrations with Zapier and provides a REST API for custom development. Pricing includes a free tier for basic use and paid plans for the Microsoft Dynamics integration, with a 14-day free trial available for the integration. Support is available via email, with premium phone and chat options for enterprise clients.
Pros & Cons
- Offers deep, native integration with Microsoft Dynamics 365.
- Provides a free tier for basic account creation and SMS sending.
- Supports two-way SMS conversations for better customer engagement.
- Includes a developer-friendly REST API and integrations with Zapier and PowerApps.
- A 14-day free trial is available for the Microsoft Dynamics integration.
- The primary integration is a paid add-on to the free basic account.
- Live chat and phone support are not included in standard plans.
- On-premise deployment is only available for enterprise customers at an additional cost.
Features
Key features
Engage in natural, two-way SMS conversations with customers and employees.
Natively send and receive SMS within Microsoft Dynamics, with support for workflows and marketing lists.
Send personalized bulk SMS campaigns with tracking for delivery, engagement, and link clicks.
Maintain a contact database with tagging for targeted marketing lists and GDPR opt-in/out controls.
Incorporate SMS functionality into other products and systems using a RESTful API with webhook support.
Additional features
Track the delivery status of sent SMS messages to customer devices.
Save and reuse repetitive text messages to improve efficiency.
Use contact data merging to add personal details like names to messages.
Monitor which recipients click on links included in SMS messages.
Plan and schedule messages to be sent at optimal times for maximum impact.
Increase brand awareness by sending messages from a custom name instead of a number.
Connect TxtSync to other applications and automate workflows using Zapier.
Send SMS through the PowerApps connector and track activity within your CRM.
Pricing
Monthly plans
- Two-way SMS Sync
- Automated SMS through Dynamics Workflows
- Send to Accounts, Contacts, Leads and Users
- GDPR Contact Preference synced with Dynamics 365
- Quickly Send Bulk SMS From Marketing Lists
- Campaign Tracking & Delivery Reporting
- SMS Engagement Statistics
- Direct Dataverse Integration with PowerApps / Power Automate
Annual plans
Custom bespoke Enterprise package to suit your business needs for SMS. Starts from £499/month.
Source: vendor pricing page →One-time purchase
Price per outbound SMS in the UK. Inbound SMS is free. This is for the free 'Basic' account.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About TxtSync
TxtSync is a business messaging platform for sending and receiving SMS text messages. It offers two-way conversations, bulk SMS campaigns, and reporting. The platform integrates with Microsoft Dynamics 365, Microsoft PowerApps, and Zapier.
TxtSync Details
TxtSync's In-App Market Place
Does TxtSync have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Two-way SMS Sync
- Automated SMS through Dynamics Workflows
- Send to Accounts, Contacts, Leads and Users
- GDPR Contact Preference synced with Dynamics 365
- Quickly Send Bulk SMS From Marketing Lists
- Campaign Tracking & Delivery Reporting
- SMS Engagement Statistics
- Direct Dataverse Integration with PowerApps / Power Automate
Annual plans
Custom bespoke Enterprise package to suit your business needs for SMS. Starts from £499/month.
Source: vendor pricing page →One-time purchase
Price per outbound SMS in the UK. Inbound SMS is free. This is for the free 'Basic' account.
Source: vendor pricing page →Accepted Payment Currencies
GBP
Pros & Cons
- Offers deep, native integration with Microsoft Dynamics 365.
- Provides a free tier for basic account creation and SMS sending.
- Supports two-way SMS conversations for better customer engagement.
- Includes a developer-friendly REST API and integrations with Zapier and PowerApps.
- A 14-day free trial is available for the Microsoft Dynamics integration.
- The primary integration is a paid add-on to the free basic account.
- Live chat and phone support are not included in standard plans.
- On-premise deployment is only available for enterprise customers at an additional cost.
TxtSync's Support Options
TxtSync's Alternatives
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KingAsterisk Contact Center Solutions
KingAsterisk Technologies provides custom contact center solutions based on Asterisk and VICIdial.
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Callyzer is a SIM-based call monitoring and telecalling management software for sales, marketing, and support…
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