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About ubisend

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ubisend Details

Vendor
ubisend
Year Launched
2016
Location
United Kingdom
Deployment
Training Options
documentation, live online
Countries Served
All Countries
Languages
English, French, Spanish, German, Italian, Portuguese, Dutch, Japanese, Chinese
Users
E-commerce companies seeking to enhance customer support., Retail businesses looking to improve engagement through chatbots., Service-based organizations aiming to streamline inquiries and bookings., Educational institutions utilizing chat for student support., Healthcare providers wanting to facilitate patient communication.
Industries Served
E-commerce: Enhancing customer service and sales through automated messaging., Retail: Streamlining customer interactions and support., Healthcare: Facilitating patient inquiries and appointment scheduling., Travel and Hospitality: Improving guest communication and booking processes., Education: Providing support for students and administrative inquiries.
Tags
Artificial Intelligence, Business Intelligence, Conversational AI Platform, Machine Learning

ubisend's In-App Market Place

Does ubisend have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£)

Pros & Cons

  • User-Friendly Interface: The intuitive design allows users to easily navigate and create chat flows without extensive technical expertise.
  • Advanced Functionality: Features such as AI-powered chatbots and multi-channel support enhance customer engagement and streamline communication.
  • Robust Integration: Seamless compatibility with popular CRM systems allows businesses to leverage existing tools for improved efficiency.
  • Strong Performance: Capable of handling high volumes of interactions with minimal downtime, ensuring reliable customer service.
  • Comprehensive Support: Offers extensive resources, including tutorials and live chat assistance, to help users maximize the platform’s potential.
  • Learning Curve for Advanced Features: Some users may find the more sophisticated functionalities require additional training or practice.
  • Dependence on Internet Connectivity: As a cloud-based solution, reliable internet access is essential for optimal performance.

ubisend's Support Options

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