About UMNION
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UMNION Details
Vendor
BHM GROUP
Year Launched
2010
Location
Rosenheimer Straße 143, Munich, Bavaria 81671, DE
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
Germany
Languages
German
Users
Customer Service Representatives, Supervisors, Managers, IT Support staff, Data Analysts.
Industries Served
Healthcare, Education, Finance, Retail, Hospitality, Information Technology, Insurance, Telecommunications, Manufacturing, Government
Tags
CRM, AUTOMATISIERUNG, WORKFLOWS, CUSTOMERSATISFACTION, MESSAGING CENTER, E-MAIL MARKETING, SALES SOFTWARE, HELPDESK, and TICKETING SYSTEM
UMNION's In-App Market Place
Does UMNION have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$)
Pros & Cons
- Comprehensive automation of sales and CRM processes
- Centralized dashboards for real-time KPI tracking
- Customizable workflows to suit business needs
- Tailored solutions for SMEs
- Limited integration capabilities with other software systems, making data sharing and workflow automation challenging
- Steep learning curve for new users due to complex interface and lack of user-friendly guides or tutorials
- Occasional system crashes and bugs that disrupt operations and require frequent troubleshooting
- Lack of advanced reporting and analytics features, limiting the ability to track and analyze customer service performance effectively
- Inefficient customer support from the UMNION company, leading to delayed responses and unresolved issues for users
UMNION's Support Options
Email Address
support@umnion.com