Unitrends MSP logo

Unitrends MSP

by Kaseya · Since 1989
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorKaseya
Year launched1989
StatusActive
Location200 Summit Drive Burlington MA 01803 USA
Countries servedGlobal
Languages11
Integrations1+
Free tier
Free trialYES
Contact salesYES

About Unitrends MSP

Unitrends MSP is a backup and disaster recovery platform from Kaseya that provides managed service providers with comprehensive data protection solutions. It includes advanced backup capabilities, disaster recovery functionality, and reporting tools so MSPs can maintain client data integrity and compliance. This platform supports virtual, physical, and cloud environments, ensuring a wide range of deployment options for diverse customer needs. Additionally, Unitrends MSP offers automated management features to simplify operations for service providers. Key capabilities: backup scheduling reporting and analytics disaster recovery orchestration cloud integration multi-tenant management Best for: managed service providers that need reliable data protection and recovery solutions for their clients.

Unitrends MSP is a robust software solution designed for Managed Service Providers (MSP) that offers backup, data management, disaster recovery, and other essential services. One of its standout features is its user-friendly interface, which is intuitive and easy to navigate. The user interface of Unitrends MSP is designed with usability in mind, making it simple for IT professionals to manage their backup and recovery tasks efficiently. The dashboard provides a clear overview of the system's status, allowing users to easily monitor backups, run tests, and troubleshoot any issues that may arise. What sets Unitrends MSP apart from its competitors is its comprehensive set of core functionalities. It offers advanced backup and recovery capabilities, including instant recovery, ransomware detection, virtual machine backup, and more. The software also provides automated testing and compliance reporting, ensuring data protection standards are met consistently. In terms of performance, Unitrends MSP excels in speed, efficiency, and reliability. It can manage large datasets and complex operations with ease, performing backups and recoveries quickly and accurately.

Pros & Cons

What users like
  • +MSP-Focused: Tailored specifically for managed service providers, making it easier to manage multiple clients.
  • +Hybrid Cloud Support: Offers both on-premise and cloud-based backup and recovery.
  • +Comprehensive Disaster Recovery: End-to-end solutions for backup, disaster recovery, and ransomware protection.
  • +Scalability: Scalable to meet the needs of businesses of all sizes, from small businesses to large enterprises.
  • +Strong Reporting & Analytics: Detailed reports and analytics that help MSPs optimize their services and monitor performance.
What users flag
  • Complex Setup for Beginners: Some users report that the initial setup can be complex for those unfamiliar with backup solutions.
  • Pricing: The pricing can be on the higher side for small MSPs or those with tight margins.
  • Limited Support for Non-VMware Environments: While Unitrends supports many environments, some users find that non-VMware and non-Hyper-V support could be more robust.
  • Resource-Heavy: The solution can require significant system resources, especially in larger deployments.
  • Feature Overload: With so many features, smaller MSPs might feel overwhelmed by the complexity and options.

Features

Key features

1. Automated Backup and Recovery
Unitrends MSP offers automated backup for both on-premise and cloud-based environments. It allows MSPs to manage backups for multiple clients from a single platform.
2. Cloud-Enabled Disaster Recovery
Offers hybrid cloud disaster recovery options to quickly recover systems in case of failure, ensuring business continuity for clients.
3. Multi-Tenant Support
Designed for MSPs, it enables them to manage backup and recovery for multiple clients from a single interface, streamlining operations.
4. Ransomware Protection
Includes features for protecting against ransomware attacks, such as immutable backups and backup encryption.
5. Scalability
Scalable to meet the needs of businesses of all sizes, from small businesses to enterprise-level organizations.
6. Reporting and Analytics
Provides detailed reporting and analytics on backup performance, system health, and recovery success, enabling MSPs to deliver better service to their clients.
7. Continuous Data Protection (CDP)
Supports near-zero RPO (Recovery Point Objectives) with CDP for critical applications.
8. Integrated Monitoring
Offers real-time monitoring and alerting for backup jobs, recovery processes, and overall system health.
9. Recovery Testing
Unitrends MSP offers automated recovery testing to ensure that backups are always recoverable in the event of a disaster.

Additional features

• Backup for Physical & Virtual Environments
Supports a wide range of operating systems, including Windows, Linux, and VMware environments, and offers flexible backup strategies for different use cases.
• Cloud Storage
Integration with Unitrends' cloud, or third-party cloud providers, for offsite storage and disaster recovery.
• Advanced Encryption
Ensures data security at rest and during transmission, with AES-256 encryption.
• Self-Healing Technology
Automates error detection and repair, reducing manual intervention.
• Multiple Recovery Options
Supports file-level, system-level, and full system recovery options to give MSPs flexibility in data restoration.
• MSP-Focused Billing
Streamlines billing for MSPs, making it easier to manage multiple client subscriptions, with customizable billing models.
• Automated Client Onboarding
Simplifies the process of onboarding new clients by automating several tasks.
• Full Integration with Third-Party Applications
Offers integrations with other MSP tools and platforms like PSA (Professional Services Automation) software, RMM (Remote Monitoring and Management) tools, and more.
• Comprehensive Support
Includes 24/7 support, online resources, and a knowledge base to assist MSPs in managing backup and disaster recovery processes.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
11
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchJapaneseChineseRussianKorean.

Billing currencies

🇺🇸USD

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