Universal EDI logo

Universal EDI

by UniLink · Since 1996
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ActiveAvailable globallyCloud
Quick facts
VendorUniLink
Year launched1996
StatusActive
Location300 Tamiami Trail South ​Venice, FL 34285
Countries servedGlobal
Languages1
Integrations20+
Free tierN/A
Free trialN/A
Contact salesYES

About Universal EDI

Universal EDI is an EDI software platform from UniLink that keeps businesses compliant with every partner’s transaction requirements. It provides EDI Solutions, a Customer Portal, and access to a Resource Center so companies can effectively manage their electronic data interchange needs. The cloud-based system allows for easy integration with Infor ERP packages, ensuring that businesses can maintain smooth operations with their trading partners. Users benefit from the comprehensive support provided and the ability to quickly resolve any issues through dedicated resources. Key capabilities: EDI Solutions Customer Portal Resource Center Compliance Management Trading Partner Integration Best for: businesses that need efficient EDI management and compliance with multiple transaction requirements.

UniLink EDI solution, the software presents itself as a robust, full-service platform designed to streamline electronic data interchange, particularly for businesses within the logistics, manufacturing, and retail sectors. As a cloud-hosted solution, it serves as a virtual EDI department, handling all the complexities of document exchange and compliance on behalf of the client. Key features include "Smart Map Technology" that customizes data mapping to align with specific ERP systems and trading partner requirements, ensuring seamless integration and data accuracy. The user-friendly customer portal allows for easy access to documents, custom reporting, and direct support, making it an accessible option even for businesses with limited technical expertise. This managed service model aims to reduce the typical burden on internal IT teams, allowing businesses to focus on their core operations while ensuring a secure and efficient supply chain. When considering deployment, UniLink EDI operates on a purely cloud-based model, which simplifies implementation and eliminates the need for any on-premise hardware or software investments.

Pros & Cons

Pros
  • Simplifies EDI connectivity with one universal connection.
  • Smart Maps reduce the need for costly ERP customizations.
  • Handles trading partner onboarding and communication on behalf of customers.
  • Predictable success-based pricing with flat map and tiered transaction fees.
  • Cloud-based deployment ensures scalability and accessibility.
Cons
  • No in-app marketplace for third-party add-ons or extensions.
  • Pricing specifics not transparently published on the website.
  • Lack of chatbot or live chat for immediate customer support.
  • Minimal visible training resources such as webinars or tutorials.
  • Dependency on UniLink for mapping changes could slow agility.

Features

Key features

Universal EDI connection

One connection links to any trading partner, file format, or system.

Smart Maps

Embeds customer and partner business rules directly without ERP customization.

Partner onboarding

UniLink manages trading partner communication, preferences, and document setup.

Custom mapping

Creates and tests maps tailored to each trading partner and transaction type.

Production support

Moves tested maps into live environment with verification of smooth document flow.

Additional features

Cloud-based EDI

Hosted service for secure, scalable document exchange.

Smart Maps

Business-logic-driven maps reducing ERP modifications.

Trading partner onboarding

Collects partner specs and communication preferences.

Custom map creation

Supports drop shipments, multi-page orders, and nonstock scenarios.

Map testing

Ensures document accuracy before production go-live.

Go-live scheduling

Customers choose the timeline for activating each partner connection.

Production monitoring

Verifies live transactions and resolves issues quickly.

Customer Portal

Provides access to account and support tools.

Resource Center

Offers resources and documentation for users.

Success-based pricing

Predictable pricing model with configuration, flat map fees, and tiered transactions.

ERP/partner integrations

Partnerships with Infor and other ERP solution providers.

Secure transfer

Supports AS2/EDIINT for encrypted, compliant communications.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
16
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇧🇷BRL🇲🇽MXN🇸🇬SGD🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇭🇰HKD

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