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About Updox

Updox is a patient communication software from Updox that supports healthcare providers in managing patient interactions. It includes features for online appointment scheduling, automated patient reminders, and secure messaging, so providers can improve patient engagement and operational efficiency. Updox helps practices reduce no-shows, increase patient satisfaction, and simplify communications. The platform also offers customizable templates for patient communication, analytics to track engagement metrics, and integration with practice management systems. Key capabilities: online scheduling automated reminders secure messaging customizable templates engagement analytics Best for: healthcare providers that need to facilitate better communication and manage patient relationships effectively.

Updox Details

Vendor
Updox
Year Launched
2009
Location
6555 Longshore St., Suite 200, Dublin, OH, United States, Ohio
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Medical practices, outpatient clinics, telehealth providers, healthcare administrators, and staff seeking to unify communication and documentation workflows.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Healthcare Communication Platform, Patient Engagement, Telehealth, Secure Messaging, Digital Fax, EHR Integration, Patient Portal, Broadcast Messaging, Practice Management, HIPAA-Compliant Software.

Updox's In-App Market Place

Does Updox have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), GBP (£), EUR (€)

Pros & Cons

  • Designed specifically for healthcare, combining communication, telehealth, and document management in one platform.
  • Improves patient satisfaction and engagement through convenient communication tools and reminders.
  • Strong EHR integration ensures easy adoption and reduced administrative workload.
  • Fully HIPAA-compliant with secure messaging and data protection features.
  • Significantly reduces paperwork and manual administrative tasks.
  • Feature-rich platform may have a learning curve for smaller practices.
  • May be more complex or expensive than needed for solo practitioners or small clinics.
  • Requires stable internet connectivity for optimal telehealth and communication performance.

Updox's Support Options

Email Address

info@updox.com

Chatbot

Available

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