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About Upfeed

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Upfeed Details

Vendor
Upfeed Technologies
Year Launched
Location
123 Main Street, Seattle, WA 98101
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic.
Users
Manager, Customer Support Agent, Marketing Specialist, Sales Representative, Human Resources Coordinator
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Satisfaction, Feedback Management, Surveys, Analytics, Customer Experience, Feedback Analysis

Upfeed's In-App Market Place

Does Upfeed have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

9

Mini Apps

1. Upfeed Feedback: Collect feedback from your customers directly within your Upfeed account

making it easy to track and manage customer satisfaction.

2. Upfeed Survey: Create and send customized surveys to gather valuable insights from your customers

helping you improve your products and services.

3. Upfeed Reviews: Gather and display customer reviews on your Upfeed profile

boosting trust and credibility among potential customers.

4. Upfeed Analytics: Get detailed analytics and insights on customer satisfaction levels

allowing you to make data-driven decisions to enhance your business.

5. Upfeed Integrations: Connect Upfeed with other popular apps and tools to streamline your customer satisfaction process and improve efficiency.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (Fr), CNY (¥), SEK (kr), NOK (kr), INR (₹), KRW (₩), NZD ($), RUB (₽), ZAR (R), BRL (R$)

Pros & Cons

  • Provides real-time feedback from customers
  • Helps businesses identify areas for improvement
  • Allows businesses to prioritize customer satisfaction
  • Helps increase customer loyalty and retention
  • Streamlines the feedback process for both businesses and customers
  • Limited advanced analytics features, making it difficult to dive deep into customer data
  • Steeper learning curve for new users compared to other customer satisfaction software
  • Can be expensive for small businesses or startups on a tight budget
  • Lack of integrations with popular CRM or email marketing platforms may require manual data input and management
  • Limited customization options for surveys and feedback forms, leading to a more generic and less tailored customer experience.

Upfeed's Support Options

Email Address

support@upfeed.com

Chatbot

Available

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