Urban-Hawks logo
0(0 reviews)
Software Status:Active

About Urban-Hawks

Urban-Hawks is a HVAC service management software from Urban Hawk Solutions that supports work order management, customer relationship management, and technician empowerment. It provides features such as automated scheduling, real-time tracking, and reporting tools so businesses can effectively manage their operations. The software is designed to improve communication between technicians and customers, and offers insights through data analytics for better decision-making. Key capabilities: automated scheduling real-time tracking customer relationship management reporting tools technician empowerment Best for: HVAC service companies that need to manage service requests and customer relationships efficiently.

Urban-Hawks Details

Vendor
Urban Hawk Solutions
Year Launched
Location
1234 Innovation Drive, Tech City, USA
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Field Technicians, Dispatchers, Operations Managers, Customer Service Representatives, Administrators
Industries Served
Construction, HVAC, Telecom, Field Service, Industrial Maintenance, Medical equipment servicing
Tags
augmented reality, AR field service, remote visual assistance, field operations optimisation, service technician mobile, operational efficiency

Urban-Hawks's In-App Market Place

Does Urban-Hawks have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), NZD (NZ$), SGD (S$), HKD (HK$), SEK (kr), NOK (kr), DKK (kr), ZAR (R), INR (₹), CNY (¥), AED (د.إ)

Pros & Cons

  • Enables visual remote field-guidance reducing need for expensive on-site visits
  • Seamlessly integrates into existing service workflows and CRMs without redesigning systems
  • Mobile AR tools empower frontline technicians to work more accurately and efficiently
  • Unified data platform brings together field operations, inspections, and analytics under one roof
  • Scalable architecture supports expansion of service teams and cross-industry deployment
  • Pricing transparency is lacking which may complicate budgeting decisions for smaller firms
  • Requires mobile device or AR-capable hardware which may be a barrier for some operations
  • Integration setup into legacy systems may require additional technical resources and cost
  • Focus is heavily on field service/AR; broader non-field use-cases may be underserved
  • Documentation and training materials appear less publicly documented compared to peers

Urban-Hawks's Support Options

Chatbot

Available

Urban-Hawks's Alternatives