User Device Tracker logo

User Device Tracker

by SolarWinds · Since 1999
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorSolarWinds
Year launched1999
StatusActive
Location7171 Southwest Parkway Bldg 400 Austin, Texas 78735, USA
Countries servedGlobal
Languages10
IntegrationsN/A
Free tierNO
Free trialYES
Contact salesNO

About User Device Tracker

User Device Tracker by SolarWinds is a powerful network monitoring and asset tracking solution designed to give organizations real-time visibility into user and device activity across their infrastructure.

User Device Tracker by SolarWinds is a powerful network monitoring and asset tracking solution designed to give organizations real-time visibility into user and device activity across their infrastructure. Built within the SolarWinds Observability ecosystem, it enables administrators to map users to specific switch ports and access points, making it possible to locate any connected device within seconds. Its strengths lie in features such as automated port discovery, device watch lists, and whitelisting, which enhance both operational efficiency and network security. The ability to remotely shut down switch ports provides a rapid response mechanism for isolating threats, while detailed historical tracking supports compliance and forensic investigations. The interface, though data-dense, is optimized for experienced users, offering intuitive search capabilities that simplify navigation across large datasets. Designed for enterprise environments, it performs reliably at scale and integrates seamlessly with other SolarWinds tools like Network Performance Monitor to provide a unified view of network health and activity.

Pros & Cons

Pros
  • Helps investigators quickly trace where a user connected, even months after the fact
  • Finds unused ports before they sit idle, which helps avoid unnecessary new purchases
  • Sends alerts early on devices that should be watched closely across the network
Cons
  • Major Orion upgrades can take time and need careful preparation before rollout
  • Lacks public API documentation, limiting self-service options for custom integrations

Features

Key features

Instant Endpoint Locating

Enables administrators to find wired or wireless devices quickly by searching for specific IP addresses, MAC addresses, or device vendors.

Automated Suspicious Watch Lists

Tracks specific devices automatically and triggers immediate alerts when those devices appear on the network to accelerate remediation.

Switch Port Capacity Mapping

Identifies exactly which switch ports are currently in use and which remain free to assist in network topology management.

Device Whitelisting

Monitors wireless access points and switches via port scanning to ensure only authorized devices maintain network safety and performance.

Integrated AIOps Insights

Leverages artificial intelligence for operations to optimize performance and accelerate issue resolution across hybrid IT environments.

Additional features

Wired and Wireless Device Tracking

Provides full visibility and tracking for all physical and wireless entities connected to the network infrastructure.

Search by Attribute

Allows users to locate endpoint devices using various identifiers including IP address, MAC address, or manufacturer vendor.

User Identification Mapping

Links specific network devices to individual users to track performance and error logs.

Device Whitelisting

Uses port scanning technology to maintain a list of safe devices and ensure network integrity.

Suspicious Device Watch List

Automates the monitoring of high-risk devices and sends alerts when they access the network.

Switch Port Management

Provides clear insights into switch port utilization to help administrators manage physical connectivity.

Network Topology Mapping

Helps visualize how users and devices are physically and logically connected to the network infrastructure.

AIOps-Powered Observability

Utilizes artificial intelligence to help organizations optimize performance and ensure high availability.

Performance and Error Monitoring

Constantly watches wireless access points and switches to detect and report performance bottlenecks or errors.

Hybrid IT Visibility

Designed to manage and track assets across complex, hybrid environments from behind a secure firewall.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
10
Interface languages
12
Billing currencies

Interface languages

EnglishGermanSpanishFrenchItalianJapaneseKoreanPortugueseRussianChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇸🇬SGD

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