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Software Status:Active

About Userguest

Userguest is a user feedback software from Userguest that helps gather insights from website visitors. It provides features such as customizable surveys, real-time analytics, and user session recordings so businesses can understand user behavior and improve website performance. The platform allows for easy integration with existing tools and offers targeted feedback collection, making it suitable for both marketing teams and product development. Users can track changes over time and identify pain points in the user use. Key capabilities: customizable surveys real-time analytics user session recordings easy integration targeted feedback collection Best for: businesses that need to understand user preferences and improve their digital offerings.

Userguest Details

Vendor
Userguest
Year Launched
2018
Location
Amsterdam, Amsterdam 1071RR, NL
Deployment
Training Options
Countries Served
ALL COUNTRIES
Languages
ENGLISH, FRENCH, GERMAN, ITALIAN, SPANISH
Users
hotel revenue managers, general managers, sales teams, and financial analysts within the hospitality sector.
Industries Served
Hospitality, Hotel Chains, Boutique Hotels, Resorts, Lodging Management.
Tags
HOTEL REVENUE MANAGEMENT

Userguest's In-App Market Place

Does Userguest have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N.A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD($)

Pros & Cons

  • It pays for itself quickly since the monthly cost is usually less than a single room night.
  • You don't need any tech skills because their team handles the entire setup and installation for you.
  • The dashboard is refreshingly simple and lets you see exactly how much extra money you're making instantly.
  • It stops guests from jumping back to Expedia by showing them personalized deals right when they're wavering.
  • Your website feels more "alive" and trustworthy to visitors through the use of real-time social proof updates.
  • It is a specialized conversion tool rather than a full property management system for daily hotel operations.
  • Smaller hotels with very low website traffic might not see enough data to maximize the automation's potential.
  • You are somewhat reliant on their support team for the initial heavy lifting during the setup phase.
  • The high level of automation means you have less granular control over every individual notification trigger.
  • It requires an existing, functional booking engine to be effective as it acts as an add-on layer.

Userguest's Support Options

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