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UsersThink

by UsersThink - UsersThink
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DiscontinuedAvailable globally
Quick facts
VendorUsersThink - UsersThink
Year launched
StatusDiscontinued
LocationUsersThink 123 Software Lane San Francisco, CA 94105 USA
Countries servedGlobal
Languages10
Integrations4+
Free tier
Free trial
Contact sales

About UsersThink

UsersThink is a user research software platform from UsersThink that supported user testing and feedback collection. It includes Userbrain, UserTesting, and UsabilityHub so teams can gather insights about their products. Users could engage with real users to understand usability issues and collect qualitative feedback. The platform provided various testing options, including live and recorded sessions, as well as survey capabilities for user use analysis. Key capabilities: user testing feedback collection usability analysis session recording survey integration Best for: product teams that need to assess user use and improve product design.

UsersThink by UsersThink is a powerful automated testing software designed to help businesses gather real-time feedback on their websites or applications. One of its standout features is its ability to provide user feedback within minutes, allowing developers to quickly identify any issues and make necessary improvements. The user interface of UsersThink is sleek and easy to navigate, making it simple for users to input their website or application for testing. The unique design elements such as heatmaps and user session recordings enhance the user experience by providing valuable insights into how users interact with the site. What sets UsersThink apart from its competitors are its core functionalities, such as the ability to conduct remote usability testing with real users. This feature allows businesses to gain genuine feedback from their target audience, leading to more accurate and actionable insights. In terms of performance, UsersThink delivers on speed and efficiency, even when managing large datasets or complex operations. Its reliability is evident in the accuracy of the feedback gathered, helping businesses make informed decisions based on real user experiences.

Pros & Cons

What users like
  • +Provides real user feedback on website usability and functionality
  • +Helps identify areas for improvement based on genuine user experiences
  • +Gives insight into how different users interact with the website
  • +Helps prioritize website updates based on user feedback
  • +Allows for continual testing and monitoring of website performance
What users flag
  • Limited integration options with other testing tools
  • Steep learning curve for beginners
  • Lack of customizable reporting features
  • High cost for small or medium-sized businesses with limited budget
  • Limited support for older versions of web browsers and operating systems

Features

Key features

Automated Feedback Collection, Real-Time User Insights, Sentiment Analysis, Feedback Segmentation, Custom Surveys, Competitor Analysis

Additional features

Analyze user behavior, Test user flows, Generate test cases, Measure user experience, Identify usability issues, Prioritize improvements, Track user interactions, Improve website conversion, Enhance user satisfaction, Optimize user interface.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
19
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇨🇭CHF🇸🇪SEK🇲🇽MXN🇸🇬SGD🇳🇿NZD🇭🇰HKD🇳🇴NOK🇰🇷KRW🇹🇷TRY🇿🇦ZAR

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