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About UserTesting

UserTesting is a digital use software/platform from User Testing, Inc. designed to improve product and customer use decisions with real human insights. It combines insights gathering for customers and prospects, a paid testing feature for participants, and multi-language support so businesses can make informed decisions based on user feedback. With UserTesting, organizations can engage real users, receive actionable insights, and understand the customer journey more deeply. The platform also offers the ability to customize language preferences for a global reach. Key capabilities: insights gathering paid testing multi-language support user journey analysis actionable feedback Best for: product teams and marketers that need to refine digital experiences based on user input.

UserTesting Details

Vendor
User Testing, Inc.
Year Launched
2007
Location
2700 Apple Valley Rd NE, Suite 40, Brookhaven, Georgia 30319, US
Deployment
cloud
Training Options
videos, live online, in person
Countries Served
All Countries.
Languages
English, French, German
Users
Product Managers, UX Researchers, User Experience Designers, Customer Success Managers, Quality Assurance Testers, User Testing Specialists.
Industries Served
Finance, Retail, Technology, Healthcare, Education.
Tags
Customer Experience, User Experience, UX, User Testing, Product Management

UserTesting's In-App Market Place

Does UserTesting have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Jpy (¥), Cny (¥), Cad (C$), Chf (Fr), Hkd (Hk$), Ils (₪), Krw (₩), Nzd (Nz$), Rub (₽), Sek (Kr), Sgd (S$)

Pros & Cons

  • Comprehensive Testing Options: Supports both moderated and unmoderated testing.
  • Global Reach: Access to a diverse panel of participants worldwide.
  • AI-Driven Insights: Automated analysis for quicker decision-making.
  • Robust Integrations: Seamless connection with essential tools.
  • Learning Curve: Initial setup and understanding of features can be complex.
  • Panel Quality Variance: Participant feedback quality can vary.
  • Customization Limitations: Some advanced customization may require additional support.

UserTesting's Support Options

Chatbot

Available

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