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About Ushur

Ushur is a CXA platform from Ushur that boosts customer engagement through AI-powered automation. It includes the CXA Platform, Studio for deploying agents, and the Agentic use Framework so businesses can personalize interactions and ensure regulatory compliance. Ushur also provides enterprise-grade security and insights analytics for improved customer use. This platform is designed for regulated industries, allowing organizations to tailor their services and workflows according to specific use cases. With its reliable features, Ushur supports the creation of a more responsive and effective customer service environment. Key capabilities: CXA Platform Studio Agentic use Framework Security & Compliance Insights Best for: enterprises in regulated industries that need to improve customer engagement and service delivery.

Ushur Details

Vendor
Ushur
Year Launched
2014
Location
United States 3975 Freedom Circle #870 Santa Clara, CA 95054
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Portuguese, Italian, Dutch, Russian, Chinese, Japanese, Korean
Users
Customer Experience Managers, Business Analysts, Marketing Professionals, IT Automation Specialists
Industries Served
Healthcare, Insurance, Finserv
Tags
customer experience, automation, AI agents, digital engagement, and compliance.

Ushur's In-App Market Place

Does Ushur have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), SGD (S$), PHP (₱)

Pros & Cons

  • Excellent customer support – Friendly, dedicated, and helpful team.
  • Customer-centric approach – Team is proactive and eager to improve the product.
  • Easy onboarding and training – Smooth learning experience for new users.
  • User-friendly and powerful platform – Simple to use with strong capabilities.
  • Strong foundation for growth – Considered a reliable and scalable solution.
  • Integration challenges – Difficulties integrating with existing systems and using APIs.
  • Steep learning curve – Mainly due to poor documentation.
  • Platform communication limitations – Trouble communicating data across various platforms.

Ushur's Support Options

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