About Valor IMS
VALOR IMS BY VALOR SYSTEMS is a specialized incident management and reporting solution designed for law enforcement agencies seeking to modernize their records management and operational work
Valor IMS Details
Vendor
Valor Systems
Year Launched
1994
Location
50 South Main St, Ste 200 Naperville, IL 60540
Deployment
cloud, web browser
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese, Japanese, Korean, Russian
Users
Security Officers, Police Officers, Emergency Responders, Facility Managers, Security Administrators.
Industries Served
Incident Management, Law Enforcement, Physical Security
Tags
Incident Management, Law Enforcement, Physical Security, Valor Fireplaces
Valor IMS's In-App Market Place
Does Valor IMS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N.A
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), NZD (NZ$), SEK (SEK), DKK (DKK), NOK (NOK), RUB (руб), CNY (¥), INR (₹), AED (د.إ)
Pros & Cons
- The modular setup lets smaller agencies buy only what they need without paying for a bloated, all-in-one suite.
- Having CAD and RMS on a single database saves officers a ton of time by auto-filling boring paperwork.
- The SafeGuard app bridges the gap between the public and police, making it much easier for people to report tips.
- The "3-phased" Synergy approach actually thinks about what happens before and after a 911 call, not just during it.
- Being used in 39 countries and by the US military suggests the system is rugged enough for high-stakes environments.
- The high level of "client configuration" likely means a long, complex setup process before the software is actually ready.
- The mobile experience seems split across multiple apps like SafeGuard and Synergy, which might confuse some users in the field.
- With so many integrated modules, a single database or server failure could potentially knock out the entire agency’s workflow.
- Agencies switching from old vendors might find the migration services and team retraining to be a significant hidden cost.
- The interface packs in so much data that newer dispatchers might feel overwhelmed without extensive, hands-on training sessions.