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VectorCare

by VectorCare · Since 2011
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Development1+ countriesCloud
Quick facts
VendorVectorCare
Year launched2011
StatusDevelopment
LocationSausalito, CA 94965, US
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About VectorCare

VectorCare is a patient logistics software from VectorCare that simplifies scheduling, improves communication, and improves care delivery. It combines VectorCare Hub, VectorCare Trust, VectorCare Insights, VectorCare Pay, and SMART on FHIR so healthcare facilities can manage operations effectively. The platform is trusted by over 2,500 facilities, helping to reduce scheduling time by 90%, thus freeing up time and resources for staff and improving patient care. VectorCare provides centralization of patient logistics requests, vendor management capabilities, real-time reporting, simplified billing processes, and integration with electronic health records. Key capabilities: VectorCare Hub VectorCare Trust VectorCare Insights VectorCare Pay SMART on FHIR Best for: healthcare administrators that need to coordinate patient logistics efficiently.

VectorCare is a transformative platform that has established itself as a leader in the complex and often fragmented world of patient logistics. It is not merely a single piece of software but a comprehensive, all-in-one solution that seamlessly connects and streamlines the entire patient journey. By consolidating disparate services—from Non-Emergency Medical Transportation (NEMT) to home health and Durable Medical Equipment (DME) delivery—into a single, cloud-based platform, VectorCare solves a major pain point for hospitals, payers, and home health agencies. This unified approach is a significant advantage, as it eliminates the need for multiple vendors and manual coordination, reducing administrative overhead and improving patient outcomes. One of the software's most compelling features is its unparalleled interoperability. VectorCare's ability to integrate with major Electronic Health Records (EHRs) like Epic and Cerner, as well as third-party services like Uber and Lyft, sets it apart from its competitors. This seamless data exchange ensures that all stakeholders in the care continuum have real-time access to the information they need, from a patient's medical history to the live location of their transport.

Pros & Cons

What users like
  • +Specialized for patient logistics
  • +Integrate with major EHRs and third-party systems
  • +Ensures a network of compliant and credentialed providers
  • +Powerful analytics and machine learning capabilities that help organizations optimize workflows, manage costs, and make data-driven decisions.
  • +Transport, home care, DME, and payments into a single platform
What users flag
  • Constant lagging and slow
  • Response time is long
  • Support not so good for smaller clients

Features

Key features

Comprehensive Patient Logistics Platform
VectorCare simplifies the entire patient journey, from a hospital discharge to home care, by consolidating scheduling for transport, home health, and Durable Medical Equipment (DME) into a single, centralized platform.
Vendor Credentialing and Network Management
The VectorCare Trust feature provides a robust system for building and managing a network of compliant, credentialed vendors. It automates the onboarding process and tracks licenses and certifications to ensure regulatory compliance.
AI-Powered Business Intelligence
The VectorCare Insights module uses machine learning to provide actionable insights into performance metrics, vendor efficiency, and cost management. It allows users to create custom dashboards and generate reports using natural language.
Integrated Payments and Invoicing
VectorCare Pay streamlines financial operations by offering an integrated system for custom invoicing and accepting secure payments via ACH or credit card.
Seamless EHR and CAD Integration
The platform is designed to integrate seamlessly with major Electronic Health Records (EHRs) like Epic and Cerner, as well as Computer-Aided Dispatch (CAD) systems used by transport providers, reducing manual data entry and improving coordination.

Additional features

Scheduling & Dispatching
Tools for scheduling and managing non-emergency medical transportation (NEMT), home health, and other services.
Real-time Tracking and Communication
Provides live status updates and secure messaging between healthcare teams and service providers for efficient coordination.
Customizable Workflows
The VectorCare Hub allows healthcare providers to design and manage custom workflows to fit their specific needs.
Secure Document Management
Simplifies documentation with electronic signature capabilities for forms.
Client and Provider Management
Centralized management of client information, benefits, and service provider credentials.
Performance Reporting
Detailed reports on key metrics such as cost, response times, and vendor performance.
Geographic Broadcasting
Instantly broadcasts service requests to a defined geographic network of local, credentialed providers.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD

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