Veemo logo

Veemo

by Veemo · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorVeemo
Year launched2016
StatusActive
LocationSingapore, Singapore, Singapore 369977, SG
Countries servedGlobal
Languages1
Integrations7+
Free tier
Free trialYES
Contact sales

About Veemo

Veemo is an omnichannel customer service and help desk software from Veemo that supports personalized customer service at scale across various channels. It includes a reliable ticketing system, IT service management, and government service capabilities so businesses can provide faster and better support for their customers. Veemo is suitable for both small businesses and enterprises, allowing organizations to manage customer inquiries effectively. The platform is trusted by industry-leading companies, offering a modern support stack that meets the needs of today’s customers. Key capabilities: reliable ticketing system IT service management government service capabilities omnichannel support customer use tracking Best for: businesses that need to deliver comprehensive customer service across multiple platforms.

Veemo is a cutting-edge software designed to revolutionize customer service through its innovative features and user-friendly interface. The primary purpose of Veemo is to streamline customer interactions and improve overall service efficiency. One standout feature of Veemo is its intuitive user interface, which is designed to be user-friendly and easy to navigate. The clean and organized layout enhances the overall user experience, making it simple for users to access the tools and functionalities they need. The core functionalities of Veemo set it apart from its competitors. One key aspect is its ability to handle large datasets and complex operations with speed and efficiency. This makes it a valuable tool for companies dealing with high volumes of customer data. Additionally, Veemo boasts seamless integration with other tools, allowing for a cohesive workflow across different platforms. This compatibility ensures that users can easily access and utilize data from various sources, contributing to a more comprehensive customer service approach. In terms of performance, Veemo excels in providing reliable and efficient service.

Pros & Cons

What users like
  • +Comprehensive omnichannel support
  • +Robust ticketing and task management
  • +Customizable workflows and automation
  • +Integrated knowledge base for self-service
  • +Detailed reporting and analytics
What users flag
  • Primarily available in English
  • Limited information on global availability
  • Advanced features available only in higher-tier plans
  • Limited mobile app functionality

Features

Key features

Omnichannel Inbox
Consolidates customer interactions from email, chat, social media, and more into a single platform
Help Desk & Ticketing
Manages support requests efficiently with a robust ticketing system
Knowledge Base
Provides self-service resources for customers
Workflow Automation
Automates repetitive tasks to improve efficiency
Client Portal
Offers personalized access for customers to manage their interactions

Additional features

Task Management
Organizes and assigns tasks within the support team
Status Page
Communicates system status and updates to customers
Customer Profiles
Maintains detailed records of customer interactions
Reporting & Analytics
Provides insights into support performance and customer satisfaction
Advanced Routing
Directs inquiries to the appropriate team members based on predefined rules

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Growth

USD 19

Team

USD 59

Premium

USD 79

Countries & Languages

Global
Countries served
1
Interface languages
13
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇰🇷KRW🇮🇳INR🇷🇺RUB🇹🇷TRY

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