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Verint Systems Inc. 225 Broadhollow Road, Suite 130 Melville, NY 11747
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About Verint Open Platform
Verint Open Platform is a cloud-native customer engagement platform that leverages AI-powered bots to automate CX workflows, improve agent productivity, and provide actionable analytics for contact centers.
Verint Open Platform Details
Vendor
Verint
Year Launched
1994
Location
Verint Systems Inc. 225 Broadhollow Road, Suite 130 Melville, NY 11747
Deployment
cloud, web browser
Training Options
Countries Served
All countries
Languages
English, French, Portuguese, Spanish, Italian, Chinese, Dutch, German, Japanese
Users
Contact center managers, Business analysts, Data scientists, IT administrators, Customer experience leaders
Industries Served
Banking, Telecommunications, Public Sector, Retail, Insurance
Tags
customer-experience, contact-center, artificial-intelligence, automation, analytics, saas, enterprise
Verint Open Platform's In-App Market Place
Does Verint Open Platform have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($)
Pros & Cons
- Modular architecture allows for incremental deployment without replacing existing infrastructure.
- AI-powered bots provide measurable ROI by automating repetitive contact center tasks.
- Centralized data hub enables deep analytics across all customer interaction channels.
- Scalable platform supports both small and massive interaction volumes.
- Pricing is not publicly available and requires contact with sales for enterprise-specific quotes.
- Platform complexity may require significant initial configuration and professional services engagement.
Verint Open Platform's Support Options
Email Address
info@verint.comContact
1 (800) 483-7468Verint Open Platform's Alternatives
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