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225 Broadhollow Road, Suite 130 Melville, NY 11747
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About Verint Predictive Modeling
Verint Predictive Modeling is a premier, enterprise-grade solution in the Voice of the Customer (VoC) and Advanced Experience Analytics marketplace.
Verint Predictive Modeling Details
Vendor
Verint
Year Launched
1994
Location
225 Broadhollow Road, Suite 130 Melville, NY 11747
Deployment
cloud, web browser
Training Options
videos, demo, account manager
Countries Served
All Countries
Languages
English
Users
Data analysts, Customer experience managers, Business decision-makers, Contact center managers, Operations leaders
Industries Served
Healthcare, Finance, Hospitality, Telecommunications
Tags
predictive-analytics, customer-experience, Customer Journey, AI Analytics
Verint Predictive Modeling's In-App Market Place
Does Verint Predictive Modeling have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- Converting customer detractor trends into automated workflows makes it easy to save at-risk relationships.
- Consolidates website, mobile app, and contact center data into a single, cohesive source of truth.
- Calculates the exact financial impact of fixing specific customer issues, helping teams spend their budgets with total confidence.
- The platform's extensive CCaaS toolset, automated bots, and enterprise data hubs are far too complex for smaller teams.
- Setting up and tuning the patented causal predictive models across complex customer journeys takes notable time.
- Enterprise agreements require formal sales discovery processes, keeping entry-level subscription rates completely hidden.
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