VIENNA Advantage ERP & CRM logo

VIENNA Advantage ERP & CRM

by VIENNA Advantage · Since 2005
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorVIENNA Advantage
Year launched2005
StatusActive
LocationBohlenskamp 21, 26340 Zetel, Germany
Countries servedGlobal
Languages16
Integrations1+
Free tier
Free trial
Contact salesYES

About VIENNA Advantage ERP & CRM

VIENNA Advantage ERP & CRM is an integrated software platform from VIENNA Advantage that facilitates enterprise resource planning and customer relationship management. It combines financial management, sales automation, and inventory control so businesses can effectively manage their operations. The platform supports multi-language and multi-currency functionalities, catering to international requirements. Additionally, it offers customizable dashboards and reporting tools for data analysis. With a focus on adaptability, VIENNA Advantage allows organizations to tailor workflows and processes according to their specific needs. Key capabilities: financial management sales automation inventory control customizable dashboards reporting tools Best for: businesses seeking comprehensive solutions for resource planning and customer relationship management.

VIENNA Advantage is an enterprise-grade ERP and CRM solution suitable for medium to large businesses seeking a unified and customizable platform. Its strengths are its integrated nature, extensive features (including BI), and flexible deployment. Built with open-source HTML5, it is platform-independent and supports innovation. While powerful, users should be aware of the learning curve, potential costs, and complexity from customization. For organizations investing in implementation and training, it offers a scalable tool for streamlining operations and gaining insights.

Pros & Cons

What users like
  • +It offers a single, integrated ERP and CRM solution, allowing businesses to manage both internal resources and external customer interactions from one unified platform, eliminating the need for multiple, disconnected software applications.
  • +With its low-code development platform, the software is highly customizable, enabling businesses to adapt and tailor the system to their specific operational workflows without requiring extensive programming skills.
  • +Businesses have the flexibility to choose between cloud and on-premise deployment models, accommodating varying infrastructure and security preferences.
  • +The system supports global operations through its multilingual and multi-currency capabilities, while its HTML5 user interface provides multi-platform access across various devices.
  • +It is a feature-rich solution that includes robust functionality for finance, inventory, reporting, business intelligence, and document management, along with dedicated modules for various industries.
What users flag
  • The software has a steep learning curve due to its depth and breadth of features, which can be challenging and time-consuming for new users to become proficient with.
  • While customization is a benefit, it can also lead to increased system complexity, requiring careful management to avoid potential issues.
  • The upfront costs for implementation, customization, and licensing can be substantial, especially for larger businesses, and there may be significant resource commitment needed.
  • Historically, some users have reported issues with incomplete or insufficient documentation, and some reviews mention that the interface can be complex to navigate.
  • Some older feedback indicated a need for improved support for specific regions, such as the Latin American market, and customizations, while powerful, can sometimes be intricate to manage.

Features

Key features

Integrated ERP and CRM Solution
Provides a single, unified platform for managing both ERP and CRM functions, consolidating multiple business processes into one system.
Embedded Business Intelligence (BI)
Features a robust, integrated BI system for real-time reporting, advanced analytics, and creating customized dashboards with tabular, chart, or KPI views.
Flexible and Customizable Platform
Built on an open-source, HTML5-based framework, the platform offers infinite extensibility and can be fully customized to meet specific reporting and process requirements.
Document Management System (DMS)
Includes a built-in DMS for storing, managing, and tracking documents, including drawings and their revisions, centrally.
Comprehensive Modules
Covers a wide array of core business functions, including Financial Management, Human Resources, Manufacturing, Inventory Management, Project Management, and Purchase Order Management.

Additional features

Accounting and Financial Management
Includes general ledger, billing, invoicing, and manages accounts payable and receivable.
Sales and Marketing Automation
Streamlines sales processes, manages customer relationships (CRM), and automates marketing campaigns.
Manufacturing and Material Management
Provides modules for manufacturing, Material Requirement Planning (MRP), Bill of Materials (BoM), and tracking materials.
Warehouse Management System (WMS)
Includes tools for warehouse management, inventory control, and data acquisition, such as barcode scanners.
Supply Chain and Procurement
Manages procurement, vendor relations, and contracts.
Human Resources Management and Payroll
Offers modules for HR management, talent management, and payroll.
Reporting and Analytics
Provides robust reporting tools, business analytics, and customizable dashboards for real-time insights.
Point-of-Sale (POS) Automation
Includes a POS automation module for retail operations, integrated with the ERP.
Workflow Automation
Enables the automation of business processes and workflows.
Project Management and Task Tracking
Provides modules for project management, task management, and project profitability tracking.
Asset Management
Includes features for managing fixed assets.
Mobile Access
Offers native mobile apps for iOS and Android, as well as a web-based client for mobile access.
Cross-Platform Support
The HTML5 framework ensures platform independence, supporting various operating systems and devices.
Integration with External Services
Supports integrations with various external services, including third-party applications and data sources.
Communication and Collaboration Tools
Includes features for communication and team collaboration.
Multi-Entity Management
Manages and consolidates data from multiple entities on a single platform.
Barcode Integration
Integrates with barcode scanners for inventory management and data acquisition.
Security
Includes security features for user authentication and data protection.
Forecasting and Analytics
Provides tools for sales forecasting and advanced analytics.
Lead and Pipeline Management
Supports lead management and sales pipeline tracking within the CRM.
Email Integration
Integrates with email for communication and alerts.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
16
Interface languages
19
Billing currencies

Interface languages

EnglishGermanSpanishFrenchItalianDutchPortugueseRussianChineseArabicTurkishPolishSerbianCroatianHungarianRomanian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB🇸🇦SAR🇦🇪AED🇹🇷TRY🇰🇷KRW🇧🇷BRL🇸🇬SGD🇭🇰HKD🇹🇭THB🇮🇱ILS

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