About VIRNECT Remote
VIRNECT REMOTE by VIRNECT is an industrial remote collaboration and remote assistance platform designed to support organizations that need real-time communication between field workers and remote experts.
VIRNECT REMOTE by VIRNECT is an industrial remote collaboration and remote assistance platform designed to support organizations that need real-time communication between field workers and remote experts. The software is primarily used in industries where on-site technical support, equipment maintenance, inspections, and troubleshooting are essential but experts may not always be physically present. By leveraging augmented reality (AR) and live video streaming, VIRNECT REMOTE allows experts to guide field technicians from anywhere in the world. The platform aims to reduce downtime, improve operational efficiency, and lower travel costs by enabling instant visual collaboration. Key features include live video communication, AR-based annotations, screen sharing, session recording, and secure data communication, making it a valuable tool for remote work and technical support environments.
Pros & Cons
- Field workers can work hands-free using smart glasses, significantly improving safety while performing complex manual repairs.
- The software effectively bridges global talent gaps by allowing a single expert to support multiple sites without traveling.
- Real-time AR annotations remove the guesswork from verbal instructions, leading to much higher first-time fix rates.
- Its ability to function across different hardware means companies don't need to replace their existing mobile devices or PCs.
- Recording features turn every troubleshooting session into a valuable training asset for future junior technicians.
- Consistent high-quality video and AR overlays require a stable internet connection which might be scarce in remote industrial sites.
- The initial cost for high-end hardware like smart glasses can be a significant hurdle for smaller maintenance teams.
- Older staff members may face a learning curve when moving from traditional phone calls to an AR-based interface.
- Frequent use of live video and AR processing can quickly drain the battery life of mobile devices and headsets.
- The system's effectiveness is heavily dependent on the remote expert being available precisely when the field emergency occurs.
Features
Key features
Experts can provide precise, real-time visual guidance by pointing at or drawing on the field worker's live video feed to highlight specific components.
The system facilitates seamless global collaboration by providing instant translation services for teams speaking different languages.
Users can connect via diverse hardware including smart glasses, smartphones, tablets, PCs, and even specialized equipment like drones or robots.
Field teams can transmit live thermal data to remote experts to assist with temperature-sensitive inspections and safety audits.
The platform allows for the instant exchange of technical manuals, 2D/3D models, and high-resolution images within a secure collaborative environment.
Additional features
Provides clear visual instructions by allowing experts to place digital markers on real-world objects during a live call.
Enables experts to sketch lines or shapes on the field worker's screen to explain complex repair paths or procedures.
Supports multilingual communication to ensure language barriers do not hinder technical support.
Connects PCs, smartphones, and tablets to specialized hardware like smart glasses for hands-free operations.
Shares live heat-map data from thermal cameras to help experts identify overheating or insulation issues remotely.
Shares live heat-map data from thermal cameras to help experts identify overheating or insulation issues remotely.
Allows for the real-time distribution of PDFs, manuals, and images during active troubleshooting sessions.
Integrates 3D assets into the video stream to help workers compare digital designs with physical equipment.
Permits off-site experts to adjust the zoom or flash settings on the field worker’s device for better visibility.
Captures the entire remote support session as a video file for future training, auditing, or documentation purposes.
Delivers high-definition visual feeds even in environments with relatively low network bandwidth.
Provides a centralized management portal to review collaboration history and manage user permissions.
Facilitates group calls where several stakeholders can view and discuss a site-specific problem together.
Pricing
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to VIRNECT Remote
Double
Double is a robotics platform from Double Robotics that supports hybrid work environments. It combines…
JUICER
JUICER is a social media aggregator that allows users to embed, curate, and aggregate content…
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
About VIRNECT Remote
VIRNECT REMOTE by VIRNECT is an industrial remote collaboration and remote assistance platform designed to support organizations that need real-time communication between field workers and remote experts.
VIRNECT Remote Details
VIRNECT Remote's In-App Market Place
Does VIRNECT Remote have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N.A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr)
Pros & Cons
- Field workers can work hands-free using smart glasses, significantly improving safety while performing complex manual repairs.
- The software effectively bridges global talent gaps by allowing a single expert to support multiple sites without traveling.
- Real-time AR annotations remove the guesswork from verbal instructions, leading to much higher first-time fix rates.
- Its ability to function across different hardware means companies don't need to replace their existing mobile devices or PCs.
- Recording features turn every troubleshooting session into a valuable training asset for future junior technicians.
- Consistent high-quality video and AR overlays require a stable internet connection which might be scarce in remote industrial sites.
- The initial cost for high-end hardware like smart glasses can be a significant hurdle for smaller maintenance teams.
- Older staff members may face a learning curve when moving from traditional phone calls to an AR-based interface.
- Frequent use of live video and AR processing can quickly drain the battery life of mobile devices and headsets.
- The system's effectiveness is heavily dependent on the remote expert being available precisely when the field emergency occurs.
VIRNECT Remote's Support Options
Contact
070-7733-2025VIRNECT Remote's Alternatives
Double
Double is a robotics platform from Double Robotics that supports hybrid work environments. It combines…
JUICER
JUICER is a social media aggregator that allows users to embed, curate, and aggregate content…
