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Visor.ai

by Visor.ai · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorVisor.ai
Year launched2016
StatusActive
LocationPortugal - Headquarters Rua João Saraiva 38, 4th floor 1700-106 Lisbon, Portugal
Countries servedGlobal
Languages3
Integrations
Free tier
Free trial
Contact sales

About Visor.ai

Visor.ai is a customer service automation platform from Visor.ai that delivers a better and faster use with AI-powered bots. It provides a Quality AI Agent, Chat AI Agent, and Voice AI Agent so businesses can handle customer interactions efficiently. The platform requires no Data Scientists or Developers to implement, making it accessible for various organizations. Visor.ai's solutions support real customer service operations, ensuring that the AI agents are always on and continuously learning from interactions to improve performance. Key capabilities: Product Platform Solutions Use Cases Use Cases Customer Success Stories Best for: organizations that need effective customer service automation to improve response times and operational efficiency.

Visor.ai is a cutting-edge AI-driven customer service automation platform that helps organizations enhance their customer interactions through natural, conversational AI. Designed for ease of use, its no-code visual builder allows non-technical teams to create, customize, and deploy chatbots across multiple communication channels such as WhatsApp and voice assistants. Trusted by global industry players like Millennium BCP and Janssen, [Visor.ai](http://Visor.ai) offers scalable solutions that can adapt to various business sizes and verticals, adding significant value in terms of efficiency, customer satisfaction, and operational cost savings. The platform's user interface is intuitive, featuring drag-and-drop tools that simplify chatbot development. Users can easily configure conversations, engage customers via multiple channels, and monitor performance with detailed analytics dashboards. Its multi-language support enables complex, multilingual customer interactions, making it suitable for international operations. The seamless API integration further enhances its versatility, allowing companies to connect with existing CRMs, legacy systems, and third-party apps, thus creating a unified customer engagement ecosystem. Functionality-wise, [Visor.ai](http://Visor.ai) covers a broad spectrum, including automating routine customer inquiries, appointment scheduling, lead generation, and real-time analytics.

Pros & Cons

What users like
  • +User-friendly, no-code interface.
  • +Support for over 100 languages.
  • +Multi-channel engagement options.
  • +Strong analytics and customization.
  • +Trusted by top industry players.
What users flag
  • Pricing details are custom or request-based.
  • The platform complexity may require onboarding for large enterprises.
  • Heavy reliance on internet/cloud infrastructure.

Features

Key features

AI-Powered Virtual Assistants
Deliver natural, precise responses to complex customer requests instantly in over 100 languages.
No-Code Visual Builder
Enables non-technical teams to design, customize, and deploy chatbots with drag-and-drop interfaces.
Multi-Channel Support
Supports engagement across WhatsApp, voice channels, and other messaging platforms for broad customer reach.
Advanced Analytics
Provides detailed insights into customer interactions, helping optimize conversations and improve service.
Automation of FAQs & Appointments
Automates routine questions and appointment bookings, reducing manual workload.
Scalability and Flexibility
Easily adapts to growing business needs with customizable and scalable solutions.
Secure Data Handling
Ensures compliance with privacy policies, safeguarding customer information.

Additional features

Multi-language Support
Conversational responses in over 100 languages for global reach.
Real-time Interaction Management
Monitors conversations continuously for immediate response adjustments.
Voice Assistant Capabilities
Natural-sounding voice responses for a more engaging customer experience.
Automated Lead Generation
Captures customer interest and converts visitors into leads.
Appointment Scheduling
Automates booking processes, improving convenience and reducing no-shows.
Customizable Widgets
Incorporates chat widgets, forms, galleries, and more for tailored campaigns.
APIs for Integration
Easily connects with existing CRM, ERP, and other systems.
Performance Dashboard
Visual summaries of interaction data to measure success.
Customer Feedback Collection
Gathers insights to continually refine engagement strategies.
Security & Privacy Compliance
Meets global data protection standards for secure operations.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
3
Interface languages
3
Billing currencies

Interface languages

EnglishPortugueseSpanish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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